Oak Ridge Chiropractor

Complaint: ***
I am rejectingthis response because: yes, I spoke with ***'s wife on ThursdayHowever, I recieved no response back from *** until after the Revdex.com complaint was filedI tried numerous ***es on Friday calling the buisness and left messages and never recieved a response until after the complaint was filed
The roof has been repaired by the company. They will follow up with me regarding any future issues
Regards,
*** ***

My name is *** *** and I am the co-owner of A/M Roofing. I personally spoke with Mr*** on Thursday evening August 17, 2017 a little after p.m. regarding his roof issue. I recorded his information and informed him that ***, who is the
the co-owner, would be in contact with him. *** spoke with Mr*** on Friday August 18, around 4:p.mand stated to him that we would be more than happy to take care of the issue at no charge. Mr*** stated the satellite company told him that we incorrectly installed the satellite. As a roofing company, we remove the satellite dish and re-install in the exact same area as it was installed by Direct TV. When *** spoke with Mr*** on Friday afternoon, he informed him that we would be sending one of our technicians out on Saturday to remedy the situation. Our technician was able to contact the ***'s and was at the ***'s to correct the problem around noon on Saturday, August where he:1. Removed the satellite from the roof.2. Removed shingles, underlayment and damaged decking.3. Installed new decking to the damaged area, installed underlayment and tito the existing roof with new dimensional shingles to the damaged areaI am surprised that the customer issued a complaint when we have resolved his issue within hours of contacting us.I believe this issue has been resolved. If the customer still has an issue, please let me know. Sincerely,*** ***