Oak Ridge Estates

I still have not received the security deposit On the night of January 8th, Pete was the one who let my mother, brother and nephew into the apartment at [redacted] I was told to contact Judy about the deposit and she has never returned my call My name appeared on every rent payment for this apartmentI have included a statement form Ernie your maintenance man, that the apartment was left in good condition

Dear Ms***: Thank you for notifying us of your complaintWe strive to provide you with the best possible service and quality , and when you feel that it fails to meet your expectations, it’s important for us to know We’re sorry that your experience prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused youTo ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint Your patronage is important to us as a repetitive customer, and we hope that you’ll continue to give us opportunities to serve youWe would glad to assist you by providing you with store credit for any or all of the items, and we asked you to please bring the receipt due to the fact that we did not find that sale under your namehowever, we will do anything possible to assist you Thank you again for bringing these matters to our attention Sincerely,Salman H [redacted] Allure Jewelers Store Supervisor

We have mailed out the check for the deposit

Am not familiar with that complainant All bills and invoices are up to date

Dear Ms. [redacted]:
Thank you for notifying us of your complaint. We strive to
provide you with the best possible service and quality , and when you feel that it fails to
meet your expectations, it’s important for us to know.
We’re sorry that your experience prompted you to
contact us with a...

complaint, and we regret any inconvenience or frustration
that your experience has caused you. To ensure that our staff conducts itself
in a manner that reflects the high regard that we have for our customers, we’ve
notified the proper department of your complaint.
Your patronage is important to us as a repetitive customer, and we hope that you’ll
continue to give us opportunities to serve you. We would glad to assist you by providing you with store credit for any or all of the items, and we asked you to please bring the receipt due to the fact that we did not find that sale under your name. however, we will do anything possible to assist you. 
Thank you again for bringing these matters to our attention.
Sincerely,Salman H[redacted]
Allure Jewelers
Store Supervisor

I  still have not received the security deposit.  On the night of January 8th, Pete was the one who let my mother, brother and nephew into the apartment at [redacted]   I was told...

to contact Judy about the deposit and she has never returned my call.   My name appeared on every rent payment for this apartment. I have included a statement form Ernie your maintenance man, that the apartment was left in good condition.