Revdex.com:
All issues and complaints in connection with Oak Street Motors have been satisfactorily resolved by the dealer. When we first had the problem, and it appeared that resolution would not be possible, I filed a number of negative reviews online - all of which I promptly rescinded when the dealer agreed to complete the repairs at no cost to us. I held off on withdrawing this complaint w/ the Revdex.com only to give us some time to drive the car to make sure that there were no further repair issues that might need to be addressed.We have driven the car long enough to be satisfied that the repairs were completed satisfactorily. Please withdraw our complaint, and any associated negative reviews posted on the Revdex.com site.Many thanks for your consideration.I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
This was resolved as of 6/16 and the consumer was asked to retract any comments per the resolution. We also feel it is important to note that the car was sold as is and the customer signed paper work indicating this. However, to keep up with our good reputation, we installed another...
transmission free of charge to the customer as good faith. We ask the customer to keep his end of the agreement as we kept ours. While we installed another transmission at no cost to the customer, we admit no wrong doing or misrepresentation and just more a victim of circumstances. Furthermore, the car that was traded in by the customer was misrepresented to us and had undergone tremendous repairs to the engine for head gasket repairs as represented by the customer only to find out after those repairs that the entire engine is junk. The entire engine is being rebuilt by [redacted] as of the writing of this response. We have never asked for compensation from the customer.
Revdex.com:
All issues and complaints in connection with Oak Street Motors have been satisfactorily resolved by the dealer. When we first had the problem, and it appeared that resolution would not be possible, I filed a number of negative reviews online - all of which I promptly rescinded when the dealer agreed to complete the repairs at no cost to us. I held off on withdrawing this complaint w/ the Revdex.com only to give us some time to drive the car to make sure that there were no further repair issues that might need to be addressed.We have driven the car long enough to be satisfied that the repairs were completed satisfactorily. Please withdraw our complaint, and any associated negative reviews posted on the Revdex.com site.Many thanks for your consideration.I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
This was resolved as of 6/16 and the consumer was asked to retract any comments per the resolution. We also feel it is important to note that the car was sold as is and the customer signed paper work indicating this. However, to keep up with our good reputation, we installed another...
transmission free of charge to the customer as good faith. We ask the customer to keep his end of the agreement as we kept ours. While we installed another transmission at no cost to the customer, we admit no wrong doing or misrepresentation and just more a victim of circumstances. Furthermore, the car that was traded in by the customer was misrepresented to us and had undergone tremendous repairs to the engine for head gasket repairs as represented by the customer only to find out after those repairs that the entire engine is junk. The entire engine is being rebuilt by [redacted] as of the writing of this response. We have never asked for compensation from the customer.