Good morning,Unfortunately, I was on vacations when this happened I talked to our customer and have resolved this complaint.Customer will continue using our service, will receive a refund of $119, a different team will be assigned to this account.Please contact me if you have any questions.Thank you very much!Respectfully,Eddie [redacted] P [redacted] GM/TCA Fairfax
Good morning,Unfortunately, I was on vacations when this happened I talked to our customer and have resolved this complaint.Customer will continue using our service, will receive a refund of $119, a different team will be assigned to this account.Please contact me if you have any questions.Thank you very much!Respectfully,Eddie [redacted] P [redacted] GM/TCA Fairfax