Oakere.com

Haven't received the merchandise I purchased.
On April 3, 2020 I made an online purchase for three "Just Breathe" long sleeve shirts. On April 6, 2020 my VISA credit card was charged $86.37. I've called six different times and left voicemail messages, as well as, multiple emails trying to have someone respond to me regarding my order that I haven't received. No one has returned any of my calls or emails.

I placed an order on 1/17/20. On 1/28/20 I realized I had not heard anything from them about my order so I did some research. I know I should have done this before placing my order (I usually do, dumb me) Anyway... I found multiple reviews that the company is a scam, customers not receiving their order at all or it being the wrong order, it taking over 3 months to receive anything, and quality of product is poor at best, when trying to contact company... no customer service help at all, and so much more. I was upset at that point so, I emailed them on 1/28/20 and asked where my order was. I explained that it had been 11 days with no information from them on my order, that I had read the reviews of their company, and I was not waiting months for a scam, that if they did not contact me letting me know that my product was shipped I would be contacting you as well as others. I received an email within 24 hours saying that one of the items would be shipped out as soon as possible but the other was out of stock and would I be okay waiting for re-stock. I responded with "no, refund me". I have not been emailed back, and I have sent multiple emails over the last 3 days asking for my refund. I know it hasn't been long, but to me... it's been too long. They took my $ the day I ordered. I had to send an email to even get a response. I told them if they did not refund me today, I would be contacting you, the Federal Trade Commission, complaining on consumer sites and social media. So... here I am doing that!
Product_Or_Service: 2 SWEATSHIRTS