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Oakes Stone & Tile

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Oakes Stone & Tile Reviews (2)

Sir/MadamI appreciate your feedback and always try to find a way to help resolve disputes Unfortunately, this particular scenario was beyond our control Ms [redacted] did come to the dealership and we were able to secure conditional financing for her desired purchase The conditions were based on her ability to prove her income, her residence, and to pay the sales tax down on the loan Again, these are not our requirements but simply a lender who was willing to finance her Ms [redacted] was allowed to leave the dealership with the car and did not provide the needed items to the lender within the day time frame allowed My staff made multiple calls to her in an attempt to reach her, as did the lender When she did finally come in, she still lacked the needed documents When we asked her to provide additional items, she suggested returning the car In our effort to please her, we accepted it and I refunded her money to her personally As far as her previous loan is concerned, we do not recommend customers returning vehicles to anyone If Ms [redacted] had been willing to trade her car and provide the needed investment to do so, we would have been happy to help with that At Carwise we strive to help all customers, regardless of credit If Ms [redacted] can provide to me the needed items for the lender who approved her, she can still buy a vehicle here I would be happy to work with her myselfThank you for bringing this to my attentionSincerely, [redacted] CarWise Peoria

Thank you for bringing this to my attention Upon review, it does appear that Mr [redacted] was in the dealership and he did inquire about a Ford Explorer Unfortunately, just prior to his arrival the vehicle had failed our mandatory inspection and the decision was made to wholesale the unit at auction rather than risk an unhappy customer Regarding the credit inquiries on Mr***s file, we have a very rigid process here when it comes to compliance I have a signature on file that was witnessed by my sales person from Mr [redacted] that authorized a credit request from our lenders His wife gave her permission and info over the telephone as well That said, we are sorry we failed to live up to Mr***s expectations Unfortunately, when speaking to one of our telemarketing reps located in Chicago, they are not privy to decisions made within the last few hours Mr [redacted] can contact me and I would be happy discuss this matter further if he choosesRather than sell a vehicle that would not meet our expectations, we tried to direct Mr [redacted] to what we thought to be an excellent alternative Hopefully, he has found what he is looking for at this time SincerelyShawn FosterManaging Partner / CarWise

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Address: 1965 E Oakcrest Dr, Oshkosh, Idaho, United States, 83646-5734

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www.osttile.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Oakes Stone & Tile, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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