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Oaks & Acorns Montessori

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Oaks & Acorns Montessori Reviews (9)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: They claim that they are going to send funds electronically, so I fail to see why it takes over months to figure out where the payment is being held up This whole ordeal has been a sham from the get go, its now almost months into my claim thats 1/of year.Thank you for looking into this further[redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

We have recently installed a new software to help us manage and process our claims more efficiently As such , we will no longer accept new claims that are sent via emailThe claims that are sent via email will as such not be processed any longer Therefor we kindly request you to submit your claims via our website (Contact-us), where you can fill in you are the representative of the passengers, you can fill in additional passengers in one web claim and you can attach up to MB of documents If however you do not want to submit your claims via our website, you can still do so by sending it via postal mail to the following address :Brussels AirlinesCustomer Relations [redacted] *** [redacted] [redacted] .Above two possibilities are the only possibilities for submitting a claim Claims via fax, list, email will not be accepted any longer.Kindly submit them via the two above possibilities.Sincerely Yours,An G***Customer Relations Team Leader | Customer Experience________________________________________________

At this time, I have been contacted directly by Brussels Airlines NV regarding complaint ID ***, however my complaint has NOT been resolved because:
The airline continues to erroneously suggest that its agents offered to rebook me, and I refusedThis is incorrectI was only offered
this after hours, after I informed them that I had already purchased another ticket because they repeatedly said I was a "no show" and thus my ticket automatically cancelled out of the system and that I was not entitled to anything Not only did the agents NOT offer to rebook me, they repeatedly refused to rebook me despite my continued requests The airline also continues to insist that I was late because of a connecting flight, and thus it is not the airline's fault But again, this is incorrectI arrived on time, but was unable to get to the plane because the mobile boarding pass provided to me by Brussels Airlines upon internet chewas insufficient to pass through security at Tel Aviv's Ben Gurion AirportThis is the responsibility of Brussels AirlinesIf they airport from which they are departing does not accepting mobile boarding passes, they shouldn't issue them
Sincerely,
*** ***

Dear *** ***, I have received your message with reference to ID*** regarding *** ***'s case of delayed payments.Please be advised that I had come up with a solution to offer *** *** an amount of USDfor the settlement of his case. I have attached a copy of the concluding
answer that was sent to *** *** on the *** of April regarding the amount for settlement.However, *** *** wrote back weeks later that he still had not received any paymentsI have sent a follow up to the relevant department to conduct an investigation which is currently on going. Once I have confirmation of payment, I will inform you and *** *** accordingly.I apologize for any inconvenience caused, and thank you for your understanding and patience.Dear *** ***, I have received your message with reference to ID*** regarding *** ***'s case of delayed payments.Please be advised that I had come up with a solution to offer *** *** an amount of USDfor the settlement of his case. I have attached a copy of the concluding answer that was sent to *** *** on the *** of April regarding the amount for settlement.However, *** *** wrote back weeks later that he still had not received any paymentsI have sent a follow up to the relevant department to conduct an investigation which is currently on going. Once I have confirmation of payment, I will inform you and *** *** accordingly.I apologize for any inconvenience caused, and thank you for your understanding and patience

Revdex.com:At this time, I have not been contacted by Brussels Airlines NV regarding complaint ID ***.Sincerely,*** ***

Revdex.com:At this time, I have not been contacted by Brussels Airlines NV regarding complaint ID ***.Sincerely,*** ***

We have recently installed a new software to help us manage and process our claims more efficiently.  As such , we will no longer accept new claims that are sent via email. The claims that are sent via email will as such not be processed any longer.  Therefor we kindly request you to...

submit your claims via our website (Contact-us), where you can fill in you are the representative of the passengers, you can fill in additional passengers in one web claim and you can attach up to 8 MB of documents.  If however you do not want to submit your claims via our website, you can still do so by sending it via postal mail to the following  address :Brussels AirlinesCustomer Relations[redacted] 
[redacted] 
[redacted].Above two possibilities are the only possibilities for submitting a claim.  Claims via fax, list, email will not be accepted any longer.Kindly submit them via the two above possibilities.Sincerely Yours,An G[redacted]Customer Relations Team Leader | Customer Experience________________________________________________

Thank you very much for sending us your request.Please notice that all luggage requests have to be logged via our website [redacted] contact us page.This immediately will introduce a claim in our system. Unfortunately for future claims regular emails will not be handled anymore.So I...

kindly invite you to follow up on the correct procedure.Please send us the ahl file reference number of the delayed luggage from [redacted] as well as the purchase invoices of the costs made during the delay of the luggage.We will also need the complete bank details (ach code and routing number) from our guest to be able to proceed with a possible payment.I kindly remind you that [redacted] we had a power failure which has led to the luggage irregularities occurred that day.We will take all details in consideration and evaluate your request upon receipt of the requested information.I thank you for your cooperation.Very kind regards.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

They claim that they are going to send funds electronically, so I fail to see why it takes over 3 months to figure out where the payment is being held up.  This whole ordeal has been a sham from the get go, its now almost 4 months into my claim thats 1/3 of year.Thank you for looking into this further.[redacted]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,[redacted]

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