Oakwood Escrow Metro

Case closed Oakwood Escrow is correct with their response that no personal information was compromised I am also very happy about that and it just took a while to understand all aspects of this issue In addition, it was not until recently that I learned that my deed was e-filed and when that happens, no grant deed is mailed so nothing was lost I am happy with things so go ahead and close this Thanks for your help!

Mr*** has had NO PRIVATE INFORMATION compromisedOakwood mailed two items to the property address and not to Mr***’s mailing address, one was a check for $and the other was a receipt that contained no private informationMr*** received and cashed the check and has
possession of the receiptNothing else has been mailed to the property address, this has been explained multiple times to Mr***In regards to the deed that Mr*** references in his complaintThe original deed was recorded by the Title Company, NOT BY OAKWOODThe Title company did an Electronic FilingThe Title company has confirmed delivery of their electronic filing to Mr***Mr*** has refused to accept the Title Companies confirmation of this, Oakwood’s explanation or the County of San Diego’s explanation of thisOakwood is not in control of the deed and this has been explained to Mr*** multiple timesMr*** is demanding that Oakwood provide him with identity theft protectionThere is no need for Oakwood to provide Mr*** with identity theft protection because NO private information was compromised; this also has been explained many times to Mr***Oakwood would provide Mr*** with Identity theft protection if any personal information was comprisedMr*** is demanding a full refund but Oakwood facilitated the transaction as contracted to a successful and on time close and incurred the costs in providing that service; Oakwood’s mistake was mailing Mr***’s final check for $to the property he had just purchased and not to his mailing addressSincerely, *** *** President Oakwood Escrow Metro

Case closed.  Oakwood Escrow is correct with their response that no personal information was compromised.  I am also very happy about that and it just took a while to understand all aspects of this issue.  In addition, it was not until recently that I learned that my deed was e-filed and when that happens, no grant deed is mailed so nothing was lost.  I am happy with things so go ahead and close this.  Thanks for your help!