Oasis Pools and Landscaping

Our experience with Oasis was quite negative The pool maintenance person would spend no more than minutes at our house barely skimming the pool, threw a hand full of salt in, and left There were also weeks in a row that the person just didn't show up! I called the office, and they did apologize, stating someone would come out the following day The difficult situation is that we prepare the day they say they are coming to lock our dogs inside, unlock our gates, etc It is very unprofessional to go about business that way! The last straw (or so I thought) was that they charged us for an extra week in the month even though the owner stated our price was set no matter of or weeks in a month! I cancelled service after that incidentHere is the final straw---we had our water tested today as we have a salt water pool The test sample showed no salt or chlorine production, meaning it has not been working!! I don't understand how we could be paying for a weekly service and be told each week that there is no problem with our system!! This is unacceptable when you are paying someone to check your pool and levels!! I DO NOT RECOMMEND THIS COMPANY FOR POOL CARE!!!!

Our experience with Oasis was quite negative. The pool maintenance person would spend no more than 15 minutes at our house barely skimming the pool, threw a hand full of salt in, and left. There were also 2 weeks in a row that the person just didn't show up! I called the office, and they did apologize, stating someone would come out the following day. The difficult situation is that we prepare the day they say they are coming to lock our dogs inside, unlock our gates, etc. It is very unprofessional to go about business that way! The last straw (or so I thought) was that they charged us for an extra week in the month even though the owner stated our price was set no matter of 4 or 5 weeks in a month! I cancelled service after that incident.
Here is the final straw---we had our water tested today as we have a salt water pool. The test sample showed no salt or chlorine production, meaning it has not been working!! I don't understand how we could be paying for a weekly service and be told each week that there is no problem with our system!! This is unacceptable when you are paying someone to check your pool and levels!!
I DO NOT RECOMMEND THIS COMPANY FOR POOL CARE!!!!

Our experience with Oasis was quite negative. The pool maintenance person would spend no more than 15 minutes at our house barely skimming the pool, threw a hand full of salt in, and left. There were also 2 weeks in a row that the person just didn't show up! I called the office, and they did apologize, stating someone would come out the following day. The difficult situation is that we prepare the day they say they are coming to lock our dogs inside, unlock our gates, etc. It is very unprofessional to go about business that way! The last straw (or so I thought) was that they charged us for an extra week in the month even though the owner stated our price was set no matter of 4 or 5 weeks in a month! I cancelled service after that incident.
Here is the final straw---we had our water tested today as we have a salt water pool. The test sample showed no salt or chlorine production, meaning it has not been working!! I don't understand how we could be paying for a weekly service and be told each week that there is no problem with our system!! This is unacceptable when you are paying someone to check your pool and levels!!
I DO NOT RECOMMEND THIS COMPANY FOR POOL CARE!!!!