Obar Distributing Co

[redacted] : We will service the gate operator only if it is a warranty issue The gate operators were installed on 4/5/ On 4/15/ we went out at no charge and found that the phone lines wires were shorted in the control panel The phone system was faulty from the beginning, but he did not want us to replace it The gate was working correctly On 4/21/ we found a blown power supply for the cameraThis was not part of the installation The gate was working correctly On 10/28/I sent service techs out because the gate would not open with the phone (we had not installed the phone system) They also removed spider webs from the photo eye – not warranty and customer refused the invoice On 12/8/I sent a service tech out The complaint was the gate was not closing via phone line The tech un-plugged the gate operator and plugged it back in, which re-set the phone system Gate started working correctly Again, customer reused the invoiceI will service the gate but only if it is a warranty issue I cannot afford to keep on sending techs out for non-warranty issuesRegards, Joe D***, PresidentObar Door & Gate Co., IncCommerce Pkwy W.Cleveland, OH 44130P: 216-265-8000F: 216-265-0234www.obardoorandgate.com