range delivered 3/7/Customer called on 6/11/requiring service for the appliance, he states there was a fire in the ovenUnit is
in warranty so GE technician went to repair unit on 6/13/(next business day)at no chargeCustomer would not give Oberg information on how the fire startedGE tech states-issue is not a manufacturer's defect, operation of unit explained to consumer, unit is fine to use as long as consumer cleans out the powder from using a fire extinguisher*** *** was extremely irate and hung up on us as we tried to help himWe offered to have another technician come out to check the unit againHe refused, hung up on us numerous times and was verbally abusiveCustomer has a case with GEA second Ge technician went out again on 6/and unit is in working order and operation was explained to consumer again
Oberg and Lindquist has been trying to assist this customer in resolving the issue through GE warranty service. As a retailer we understand that the customer is still not satisfied with this unit. We have agreed to take this unit back and...
range delivered 3/7/Customer called on 6/11/requiring service for the appliance, he states there was a fire in the ovenUnit is
in warranty so GE technician went to repair unit on 6/13/(next business day)at no chargeCustomer would not give Oberg information on how the fire startedGE tech states-issue is not a manufacturer's defect, operation of unit explained to consumer, unit is fine to use as long as consumer cleans out the powder from using a fire extinguisher*** *** was extremely irate and hung up on us as we tried to help himWe offered to have another technician come out to check the unit againHe refused, hung up on us numerous times and was verbally abusiveCustomer has a case with GEA second Ge technician went out again on 6/and unit is in working order and operation was explained to consumer again
Oberg and Lindquist has been trying to assist this customer in resolving the issue through GE warranty service. As a retailer we understand that the customer is still not satisfied with this unit. We have agreed to take this unit back and...
allow the customer to choose a different one.