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OC Steering Columns

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OC Steering Columns Reviews (2)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

All the above info stated by Mr. [redacted] is correct, the column was collapsed during shipping, so I told Mr. [redacted] not to worry about it its an easy fix and you can do it yourself, he was not able to fix it and when he called back I offered to fix it for him which I did, then shipped the column back...

to him, when he received the column the shaft was not collapsed but he managed to collapse the shaft upon installation, he called me and I offered to fix it again, so I receive the column, took it apart and replaced the whole shaft because there was damage to the splines and sent it back, he received the column and again the same thing happened and this time Mr. [redacted] had a completely good shaft uncollapsed and perfect splines, but he managed to collapse the shaft again which led me to believe that maybe Mr. [redacted] might not have enough experience in steering column installation, regardless I offered to fix it again, now this time I pinched the 2 halves where they meet to make them have a little more resistance and not to collapse easily, well Mr. [redacted] managed to once again collapse the shaft, at this point I guess Mr.[redacted] gave up and took the vehicle to.... an electrical shop, not a steering column shop or even a mechanic shop but to an electrical shop with most likely limited steering column repair experience so they suggested to replace the whole column.So Mr. [redacted] when you called me and started by threatening me with a lawsuit, yes I got very irritated because first of all none of those incidents were caused by me, second I never refused to help you and never charged you a penny, can somebody tell me what I have done wrong here? can somebody tell me why I deserve a complaint with the Revdex.com?Anyway my offer to you Mr. [redacted] is this, I will take the column back and issue you a full refund of $350 as long as you send me MY COLUMN and nothing else, you should have it complete since you installed a whole other column, correct? my column must be as complete as I sent it to you with all the new parts I installed, I will not pay for any other charges since like I stated none of the issues were caused by me and I never refused to help, have a good life.

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Address: 667 S Fashion Park #C, Orange, California, United States, 92866

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