Occasionally Yours

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, Michael Lashley

[redacted] To Whom it May Concern,I am writing in reference to Revdex.com case number [redacted] , dated 92017, 52017, 52017, 62017, 72017, 82017, 82017, 82017, and 9/*/2017.MHV is reporting accurately to the transactions on this accountAs the information is accurate, we cannot alter [redacted] ’s credit report because doing so would be falsifying our credit reporting obligations under the Fair Credit Reporting Act, as noted in FCRA 717(41((a))While we understand her frustration and desire to have a clean credit report, we cannot modify accurately reported credit informationIf [redacted] is looking to improve her credit score, please note that as a member of the Mid-Hudson Valley Federal Credit Union, tools available to helpMHV has partnered with BALANCE, a free financial fitness program that can help you take control of your credit reportShould [redacted] choose to utilize this free service, contact them toll free at ###-###-#### or log onto [redacted] Thank you for bringing this matter to our attention and giving MHV the opportunity to clarify the situation surrounding this complaintSincerely,Jessica F**VP Risk Management

At the time that we entered into a contract, the printer was out ink. We sent an email on 8/16/with the signed contract. On the contract, there is a payment schedule. The first payment was scheduled was 9/24/2016. She states that she called and had requested updates to
the contract. We have no records of her calling, voice mails, etc. We did receive an email 9/about not hearing from us. She requested that we print her a hard copy of the contract and that they would pick it up. A few days later she stated that the original email on 8/was fraudulent. It was brought out that they had found another venue. I do believe that they need the security deposit to pay the other venue. We have an email trail confirming that we have done what we were suppose to do. In the contract which was signed by *** *** there is a Cancellation Policy Clause. Our company followed the terms of the contract and did everything that we were suppose to do. Per terms of the contract, no refund of the security deposit will be made

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is not satisfactory to me
Sincerely,
*** ***

At this time, I have been contacted directly by Mid Hudson Valley Federal Credit Union regarding complaint ID ***, however my complaint has NOT been resolved because:
[Your Answer Here]
Business has not contacted me by phone only by mail and they have not resolved
the matter still falsely reporting to the credit agencies I would like to escalate this claim
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

In reference to ID *** I have made multiple attempts to contact the complainant, however, my calls remain unanswered and my messages unreturnedMost recently the phone number is refusing callsPlease advise, I can't resolve the members request for a phone call if they are unwilling to take the callsThank you! ***
*** *** *** *** *** *** *** *** *** *** *** *** ***
*** *** *** *** ** ***
*** *** * *** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
Michael Lashley

[redacted]To Whom it May Concern,I am writing in reference to Revdex.com case number [redacted], dated 1/**/2017, regarding a complaint placed by [redacted] regarding credit bureau reporting. I have reviewed this account and determined the following:Per our system, on 9/**/2016 Auto Gallery Motors Inc. located [redacted] submitted an application on your behalf to obtain financing for a 2010 Nissan Maxima-V6 Sedan for $14,980. Based on this request, MHV performed a credit inquiry to determine your eligibility for the requested loan, which was subsequently denied. An adverse action letter was sent directly to you on 9/**/2016 at the provided address of [redacted] Please contact the dealer for proof of your approval.MHVFCU has reported an accurate reflection of the requested inquiry to the credit bureaus. As the information is accurate, it must be reported to the credit bureaus; not doing so would be falsifying our credit reporting obligations under the Fair Credit Reporting Act, as noted in FCRA 717(41((a)). Thank you for bringing this matter to our attention and giving MHV the opportunity to clarify the situation surrounding your complaint. Sincerely,Jessica F**VP Risk ManagementCC: [redacted]

I didn't authorize the credit union to make an inquiry to my credit file.

[redacted]
To Whom it May Concern,I am writing in reference to Revdex.com case number [redacted], dated 1/**/2017, regarding a complaint placed by [redacted]...

[redacted] regarding credit bureau reporting. I have reviewed this account and determined the following:Per our system, on 9/**/2016 Auto Gallery Motors Inc. located [redacted] submitted an application on your behalf to obtain financing for a 2010 Nissan Maxima-V6 Sedan for $14,980. Based on this request, MHV performed a credit inquiry to determine your eligibility for the requested loan, which was subsequently denied. An adverse action letter was sent directly to you on 9/**/2016 at the provided address of [redacted]. Please contact the dealer for proof of your approval.MHVFCU has reported an accurate reflection of the requested inquiry to the credit bureaus. As the information is accurate, it must be reported to the credit bureaus; not doing so would be falsifying our credit reporting obligations under the Fair Credit Reporting Act, as noted in FCRA 717(41((a)). Thank you for bringing this matter to our attention and giving MHV the opportunity to clarify the situation surrounding your complaint. Sincerely,Jessica F**VP Risk ManagementCC: [redacted]

[redacted]To Whom it May Concern,I am writing in reference to Revdex.com case number [redacted], dated 9/*/2017, regarding a complaint placed by [redacted]...

[redacted] about her credit bureau reporting. I have reviewed this account and determined the following:Per our system, in January 2013 [redacted] obtained financing for a 2011 Chevrolet Cruze for $11,429.55 through Newburgh Nissan. On February *, 2017, after three notices requiring [redacted] to obtain insurance for the vehicle, as contractually required, MHV forced placed insurance in the amount of $528. Payment amounts changed due to this charge and payments began being late because full payments were no longer being made. We again notified [redacted] of the late payments, which were not immediately corrected. Specifically, we contacted [redacted] by phone, email and/or letter on 4/*/2017, 5/*/2017, 5/*/2017, 5/**/2017, 6/*/2017, 6/**/2017, 7/*/2017, 7/**/2017, 8/*/2017, 8/*/2017, 8/**/2017, 8/**/2017, 8/**/2017 and 9/*/2017.MHV is reporting accurately to the transactions on this account. As the information is accurate, we cannot alter [redacted]’s credit report because doing so would be falsifying our credit reporting obligations under the Fair Credit Reporting Act, as noted in FCRA 717(41((a)). While we understand her frustration and desire to have a clean credit report, we cannot modify accurately reported credit information. If [redacted] is looking to improve her credit score, please note that as a member of the Mid-Hudson Valley Federal Credit Union, tools available to help. MHV has partnered with BALANCE, a free financial fitness program that can help you take control of your credit report. Should [redacted] choose to utilize this free service, contact them toll free at ###-###-#### or log onto [redacted]. Thank you for bringing this matter to our attention and giving MHV the opportunity to clarify the situation surrounding this complaint. Sincerely,Jessica F**VP Risk Management