Occupational Health Services

(The consumer indicated he/she DID NOT accept the response from the business.)I have responded to OHS via email and am still awaiting a responseIf I am not reimbursed for the missed activities and or late fees for activities that I never scheduled and was also never notified about, then I will not be able to consider this case closedAs part of my contract, email is a valid form of communication between OHS and clients

Initial Business Response /* (1000, 8, 2016/03/02) */ Contact Name and Title: *** *** Manager Contact Phone: XXX-XXX-XXXX Contact Email: ***@mhn.com Thank you for your concern we are addressing the matter and have made some adjustments to provide the best customer serviceI have
attempted to contact consumer by phone and Email to address his concerns, have not received a return callInitial Consumer Rebuttal /* (3000, 10, 2016/03/08) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have responded to OHS via email and am still awaiting a responseIf I am not reimbursed for the missed activities and or late fees for activities that I never scheduled and was also never notified about, then I will not be able to consider this case closedAs part of my contract, email is a valid form of communication between OHS and clients

Contact Name and Title: [redacted] ManagerContact Phone: [redacted]Contact Email: [redacted]@mhn.comThank you for your concern we are addressing the matter and have made some adjustments to provide the best customer service. I have attempted to contact consumer by phone and Email to address his concerns, have not received a return call.