Ocean City Fishing Center

Review: On 7/25/14 I set up a rental of a pontoon boat with [redacted] via e-mail. This was after I had viewed the website and checked recent online reviews. We arrived for our rental and our boat was in poor condition. The boat was dented, the seats were stained, all of the seats need reuphostering and there was mildew on the carpet. This was not the boat pictured on their web page. Since I had already paid, we continued. We had been given a map of the known sandbars but outside after we paid the deck hand advised that due to low tide we would not be able to ride to the 34th Street bridge. While driving the boat the door would not stay latched and the drivers seat slid around on the base, creating a safety hazard. After about an hour the tide became so low we could see the bottom (less than 12") and even though we were following the map the boat became stuck. As instructed we called for help. The deck hand got stuck on a jet ski as the water was so low. We had never been informed that we would not be able to move at all during low tide and the condition of the boat was unacceptable and the safety risks are alarming.Desired Settlement: A full refund of $160 should be credited to my card, due to the safety concerns and lack of being able to drive the boat during low tide. The service I paid for was not provided.