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Ocean Electronics Corporation

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Ocean Electronics Corporation Reviews (4)

Products ordered online and shipment not received after 9 days. No response to several email queries or several telephone messages.On 16 Oct 2013, I purchased online: Jabsco Pump #XXXXX-XXXX $123.99, Rule 1500 Auto Bilge pump $126.99 and Rigid D2 LED light $166.99. Shipping to be 1-5 days. Paid by Visa Credit Card, as confirmed by email (Order # [redacted] and credit card statement. After not receiving the Order for 7 days (24 Oct 2013)- I sent an email on 24 Oct 2013, and two more on 25 Oct 2013 querying the status of order. Having received no reply I made several telephone calls which have all gone to voice mail. Messages were left, and I have not received any return calls.Desired SettlementI desire for transaction to be completed, or failing this, a full refund of payment.Consumer Response Merchant has agreed to a full refund.

There has been no acknowledgement that the order is being processed. No one answers email inquiries and no one answers phones. Its been almost 2 weeksI purchased a Blue Sea breaker panel from Ocean Electronics on April 26, 2014. They had the lowest price and so I decided to go with them. I got an e-mail confirmation that my order was successful. The transaction cleared my bank and $573.94 was taken out of my bank account on April 28. They advertise same day shipping on orders before a certain time. I don't recall if I met their deadline. Anyway, no shipment confirmation was sent so I assumed I would need to wait an additional day for the order to be shipped. I chose ground shipping which adds another 1-5 days. I assume there would be no shipping on weekends, so I assumed including the weekend that my shipment would be here in 7 days. After 7 days I decided to start contacting the company. I tried over and over to contact their phone support, but it always went to voicemail. Day after day it went to voicemail, so I started to assume no one was in the office and thus I started getting worried about my money. I also emailed with zero response. I demanded they let me know what's going on and finally that I wanted a refund. No response as been received. Its now day 12 with no response. I feel as though my money has been stolen and I may have to contact the local authorities. The reason I am posting on the Revdex.com site is because I did not know where to turn. To my amazement I see there are other people with very similar situation in not receiving paid for merchandise. I've never had a problem with an online retailer. I always assumed the transactions are safe. Now because of this company I'm going to be forced to vet any online retailer before making anymore purchases. I'm hoping to end this dispute with a full prompt refund. Desired SettlementI would like a full refund and would hoe this company would get out of the online business as they are tarnishing the reputation of all online sellers.

On December 19 2013 ordered and paid for using credit card a BENNETT HYDRAULIC POWER V351HPU1 for $224.99 + $8.95 shipping (total $233.94) from Ocean Electronics using their website (www.oceanelectronics.com). Received order confirmation e-mail instantly, but after not receiving item in specified order time called and left message (all lines go to voicemail) and sent e-mail on December 26 and December 27 with no response what so ever. Have called several times and left messages requesting status of order with no response. Just want to get my money back at this point so that I can order this part from a reputable company and get my boat working again.Product_Or_Service: Bennett Trim Tilt power unitOrder_Number: oceanelectronics-235Desired SettlementFull refund of item price with shipping, total of $233.94 (which was never shipped).

Non delivery of ordered productOrdered product was shown as in-stock. Immediately received email saying 1-5 day shipping. 7 days later received email stating will ship in 24 hrs. 2 weeks after ordering product has still not arrived. Have called and left message. Tried to call there local number it is disconnected.Desired SettlementProducts that I order in a timely manner or refund.Final Consumer Response I received a full refund in 2 days after the email from Revdex.com. Thank you. The business appears to be closed as their website is now "under construction". If it comes back do not use them.

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Description: Electronic Equipment Dealers

Address: 4711 Hope Valley Rd Ste 305, Durham, North Carolina, United States, 27707-5651

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www.oceanelectronics.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Ocean Electronics Corporation, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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