Oceanside Village Resort

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolvedHello,I recently filed a complaint against a businessThat business has since reached out to me and solved the issueI would like for it to be marked as solvedThe complaint number was [redacted] .Thanks, Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Toyota of Orange had not done any complementary work on my vehicle.The did replace my radiator and water pump do to the fact that they damaged it.The bureau of automotive repairs has completed an investigation of my complaint with Toyota of Orange and [redacted] suggested I proceed with a lawsuit against them.Toyota of Orange is responsible for the damage they have done to my vechile! I paid them $to fix my car, therefore there I should not keep having problems with the work they preformed and the fact that they keep damaging my vechile when they are supposed to fix it! Regards, [redacted]

Hello ***, Thank you for the email update concerning *** *** Unfortunately we have been unable to resolve the customers concerns regarding the vehicle. Customer states Toyota of Orange intentionally damaged parts of the radiator. We are saddened that our customer
has taken this position, at no time would Toyota of Orange intentionally damage our guests’ vehicle - ever. We would be happy to inspect the vehicle and advise needed repairs, but will not do any further complimentary mechanical work on this vehicle. Customer satisfaction is of the upmost importance to our company and we would do nothing to damage our reputation in our community. *** ***V.P./General Manager

Dear ***, Thank you for reaching out to usSince the inception of the highly sought after TRD model line-up, there has been a premium placed on these very hard to find vehicles. We are sorry to hear that you felt mislead during your phone conversation with our Sales Consultant when this
information was given to you, it is never our intention. If there is anything we can do to assist you, please don’t hesitate to contact us Sincerely,*** ***rBusiness Development ManagerDirect (714) 516-3188***@toyotaoforange.comTell us why here

*** ***: She came in after her complaint & we gave her a Friends & Family discount on the brakes she neededShe’s been in numerous times since and has been happy with her service since.
*** ***Business Development ManagerDirect (714) 516-3188Fax (714)
744-8275***@toyotaoforange.comToyota of OrangeNorth Tustin | Orange, CA 92867www.toyotaoforange.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Toyota of Orange had not done any  complementary work on my vehicle.The did replace my radiator and water pump do to the fact that they damaged it.The bureau of automotive repairs has completed an investigation of my complaint with Toyota of Orange and [redacted] suggested I proceed with a lawsuit against them.Toyota of Orange is responsible for the damage they have done to my vechile! I paid them $3200 to fix my car, therefore there I should not keep having problems with the work they preformed and the fact that they keep damaging my vechile when they are supposed to fix it!
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint...

resolved. Hello,I recently filed a complaint against a business. That business has since reached out to me and solved the issue. I would like for it to be marked as solved. The complaint number was [redacted].Thanks, 
Regards,
[redacted]