Oceanus Group

Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted]

Dear ** ***,Enclosed are copies of invoices that The Oceanus Group has
paid to repaint *** *** ** *** ** ***.** *** and *** *** *** *** *** were both informed at the
final walk through that I would make every effort to clean and paint the walls
Per the painter, the walls could not just
be touched up and cleanedThere were
multiple areas where ** *** ** *** had used drywall company to patch holesThese
areas were left showing the white drywall compound- plus these areas needed
re-sanding in order to receive the paint properly.As you can discern from the invoice, The Oceanus Group’s
cost was over $1,to have this townhouse paintedThe Oceanus Group is absorbing
over 50% of the cost to paint the townhouseWe believe this is fair and
equitable, i.e., The Oceanus Group retaining $of the $85- depositSee
notes on painter’s invoice why townhouse could not just be touched up and why
the entire townhouse needed to be repainted.I am not sure what ** *** ** *** are referring to why they
imply The Oceanus Group has a bad reputationThe Oceanus Group has an
excellent reputation as evidenced by our hundreds of satisfied customer’s and
repeat customersThe Oceanus Group has been in business over years and has
never received a complaint

Dear ** ***,Enclosed are copies of invoices that The Oceanus Group has
paid to repaint *** *** ** *** ** ***.** *** and *** *** *** *** *** were both informed at the
final walk through that I would make every effort to clean and paint the walls
Per the painter, the walls could
not just be touched up and cleanedThere were
multiple areas where ** *** ** *** had used drywall company to patch holesThese
areas were left showing the white drywall compound- plus these areas needed
re-sanding in order to receive the paint properly.As you can discern from the invoice, The Oceanus Group’s
cost was over $1,to have this townhouse paintedThe Oceanus Group is absorbing
over 50% of the cost to paint the townhouseWe believe this is fair and
equitable, i.e., The Oceanus Group retaining $of the $85- depositSee
notes on painter’s invoice why townhouse could not just be touched up and why
the entire townhouse needed to be repainted.I am not sure what ** *** ** *** are referring to why they
imply The Oceanus Group has a bad reputationThe Oceanus Group has an
excellent reputation as evidenced by our hundreds of satisfied customer’s and
repeat customersThe Oceanus Group has been in business over years and has
never received a complaint

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]

Review: I rented an apartment from John B[redacted] 2 years ago and provided a security deposit of $850. During the final walk thru he had agreed to mail the full security deposit back. When I received the check it was only for $425 and was stated in a letter that he was keeping half the deposit for paint. His concern was the 8 little nail holes in the wall where I had hung pictures. I had even patched the small holes with drywall patch so all he had to do was touch up paint. This would be considered normal wear and tear after a two year lease. The problem is he stated to us during final walk thru he had forgot the color of paint he was using and was going to have to repaint the whole apartment. I should not be held liable for him being unorganized and not keeping track of the paint manufacturer and color. This is absurd and an excuse for him to keep half of the security deposit. There are other stories through the community on the way he chooses to do business. He is also going by the name of [redacted]Desired Settlement: Return the rest of the security deposit $425

Business

Response:

Dear [redacted],Enclosed are copies of invoices that The Oceanus Group has

paid to repaint [redacted] and [redacted] were both informed at the

final walk through that I would make every effort to clean and paint the walls.

Per the painter, the walls could not just be touched up and cleaned. There were

multiple areas where [redacted] had used drywall company to patch holes. These

areas were left showing the white drywall compound- plus these areas needed

re-sanding in order to receive the paint properly.As you can discern from the invoice, The Oceanus Group’s

cost was over $1,000 to have this townhouse painted. The Oceanus Group is absorbing

over 50% of the cost to paint the townhouse. We believe this is fair and

equitable, i.e., The Oceanus Group retaining $425 of the $85- deposit. See

notes on painter’s invoice why townhouse could not just be touched up and why

the entire townhouse needed to be repainted.I am not sure what [redacted] are referring to why they

imply The Oceanus Group has a bad reputation. The Oceanus Group has an

excellent reputation as evidenced by our hundreds of satisfied customer’s and

repeat customers. The Oceanus Group has been in business over 28 years and has

never received a complaint.

Consumer

Response:

I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[Provide details of why you are not satisfied with this resolution.]

Regards,