I am rejecting this response because: [redacted] lied about most of what she said. She never told us that she worked only 5 hours a day and she never worked nearly the hours she said she did! I did the hardest most time consuming part by stripping the walls down to bare plaster and a large part of patching the walls. She worked a couple hours a day 3 at most! Otherwise she wouldnt have been there 5 weeks and STILL NOT FINISHED WALLPAPERING TWO SMALL ROOMS!! I paid her much more than what should have been charged based on her over exagerating her hours worked. I don NOT WANT her back on my property. I will finish the job that she couldn't. However I do demand she mail me a reciept stating that she has been paid in full. 75 degrees is hardly staggering heat!! I have a small child at home and it was very cold outside! I keep my thermostat at 75 year round. My wife did let her in most of the time but never made her job difficult! [redacted] shoul seek professional help but that is her problem. I am willing to finish the job myself all I am asking is this be made public so others can see what they are getting into when hiring O'dells painting. I do want a reciept stating paid in full!
Received payment in full $802.85 from [redacted] for all specific BID work plus hourly (8.25) wall repairs that I was asked to finish up and 1 coat of paint on all doors window casing, stairway stringer sides(3) ballisters (1/2 absolutely flush to wall) & newell post. (for agreed price of $105)
1. Mr. [redacted] rec'd a written bid on January 16, 2014. It does not include a price for hanging border, because I forgot to add it. I did not estimate no. of rolls necessary, he did & apparently didn't measure very well ( rolls of border are 15 linear feet so its easy...
to measure) because I forgot to add that item on bid I hung the two rolls provided for FREE (no waste) specifically 1 hour work at $23/hr my work charge. Well, no if not paid for 4275 hrs work, at which I lost $6/hr because of paper difficulties I wasn't exactly going to re-paste & hang the 6-7 ft nec. when they obtained it.
2. When I spent 45 mins talking & measuring to get info to do bid I said my work hours were 7am - Noon so they knew I worked 5 hr days. Here are my hours:
2/24 .75
2/25 2.0
2/27 3.0
2/28 2.5
8.25 hrly work.
Wall repairs - much more skim coating & taping of cracks, swales remained to make walls suitable for papering in addition chunks of paper remained along all wood trim & had to be cut out. Old pipe vent above fireplace wasn't flush above 3 south windows the paper baking wasn't even removed. I used 2-2 1/2 gallons of drywall mud to finish skim coating. *Also when asked what it would cost if I removed old wallpaper I told Janice ([redacted]s Mom) that I only removed paper by the hour I told her my hourly rate was $23/hr. Of course these weren't 5 hr days. I can't make "mud" dry instantaneously!!!
Rest of hours:
2/28 2.0 (Started Priming)
3/3 4.75
3/4 4.75
3/5 3.5
3/6 4.75
3/7 4.25
3/10 5.00
3/11 4.50
NOT 2-3 hr days as stated by Mr. [redacted]
3. I called [redacted] Sunday 3/16 to tell him I could hang the border the next morning sometime between 9-10 am. I did the same, though it was a freebie.
4. Well, yes, I did turn thermostat from 75 degree down to 70 degrees I cannot work at such a staggering temp. & wallpaper dries too fast to work.
5. I did not receive a single call from Mr. [redacted], & certainly didn't hang up.
6. I did have problems with the wallpaper that went in den/t.v. room & stairway. When I came to measure for bid I asked about repeat on paper & didn't get an answer. That information is crucial when estimating amt. of paper needed & time to hang it. I did say that I din't want to hang any paper w/a: Cloudy/swirly/streaky effect because you'd think there's no repeat, but there is and I found it frustrating to try to find it. Well the paper for those areas that he gave me was a brush stroke style with no repeat yeah!!! Regrettable that paper didn't have enough paste to stick to wall, so I quit that day & they got a different paper with, GUESS WHAT? - the match from [redacted] + finally found a streak about 1/8" wider. That's kinda a (unintentional) bait & switch. I didn't waste any paper. But did make 3 short (at baseboard, stair baluster) cuts. I regret not quitting when I opened up the second paper because the work wasn't up to my standards. It's very hard to work with a difficult match when you're frustrated. But tossing the short pieces & using another roll wouldn't have gone over too well. I suspect.
7 I'm trying to understand how I didn't hear a peep from Mr. [redacted] the entire time I was there if he was displeased -- Kinda ingenuous to wait isn't it?
8. There was no quote for painting wood work because I wasn't asked for one! When he did ask I quoted $40 for Frt Room ( 3 windows, a wardrobe closet, mantle piece, door frame & baseboards): $65 for stairs (tape off stringer both sides) railing, outside stringer 3 window casings, 2 doorways, baseboard. I don't believe the wood work had been painted since 70's or 80's judging from color & condition. The paint provided was good quality but 1 coat doesn't perfectly cover scratched, dented, chipped woodwork. Anyone should know that.
9. Since I hadn't heard anything, or received any payment on March 18 invoice. I sent a 2nd note to Mr. [redacted] & stamped I w/ (INTEREST OF 18% PER ANNUM CHARGED BEGINNING 5 CALENDAR DAYS FROM FINAL BILLING DATE'. I generally don't use it when I bill reputable clients since it is a little insulting, but no contact , no payment, a job that took 3 weeks on which I lost $6/hr on my hourly wage because I tried so hard to not waste paper needs a wake up notice.
10. I was NEVER, at any time rude to either [redacted] or his wife. She was surly (making the job even more difficult) most every day she let me in. But I understand how hard it is to have your house torn up for weeks.
11. I will sure hang rest of border (free) is [redacted] wants - He will need to supply border paste to repaste for hanging on top of wallcovering. I did not leave them in lurch RE: Hanging Border. I did not want to drip any water on baseboards or 2 doorframes when they had been freshly painted 3/11. They only had to move a couch for access to the walls. How was that inconvenient? See note on Bottom 3/18 invoice.
12. I made a bad judgement call to hang paper with this type of repeat. Some how I think quitting in middle of job wouldn't have pleased them either. I apologize for having had trouble on a difficult job. 33 yrs in the business & this is the first complaint Ive been made aware of.
I am rejecting this response because: [redacted] lied about most of what she said. She never told us that she worked only 5 hours a day and she never worked nearly the hours she said she did! I did the hardest most time consuming part by stripping the walls down to bare plaster and a large part of patching the walls. She worked a couple hours a day 3 at most! Otherwise she wouldnt have been there 5 weeks and STILL NOT FINISHED WALLPAPERING TWO SMALL ROOMS!! I paid her much more than what should have been charged based on her over exagerating her hours worked. I don NOT WANT her back on my property. I will finish the job that she couldn't. However I do demand she mail me a reciept stating that she has been paid in full. 75 degrees is hardly staggering heat!! I have a small child at home and it was very cold outside! I keep my thermostat at 75 year round. My wife did let her in most of the time but never made her job difficult! [redacted] shoul seek professional help but that is her problem. I am willing to finish the job myself all I am asking is this be made public so others can see what they are getting into when hiring O'dells painting. I do want a reciept stating paid in full!
Received payment in full $802.85 from [redacted] for all specific BID work plus hourly (8.25) wall repairs that I was asked to finish up and 1 coat of paint on all doors window casing, stairway stringer sides(3) ballisters (1/2 absolutely flush to wall) & newell post. (for agreed price of $105)
1. Mr. [redacted] rec'd a written bid on January 16, 2014. It does not include a price for hanging border, because I forgot to add it. I did not estimate no. of rolls necessary, he did & apparently didn't measure very well ( rolls of border are 15 linear feet so its easy...
to measure) because I forgot to add that item on bid I hung the two rolls provided for FREE (no waste) specifically 1 hour work at $23/hr my work charge. Well, no if not paid for 4275 hrs work, at which I lost $6/hr because of paper difficulties I wasn't exactly going to re-paste & hang the 6-7 ft nec. when they obtained it.
2. When I spent 45 mins talking & measuring to get info to do bid I said my work hours were 7am - Noon so they knew I worked 5 hr days. Here are my hours:
2/24 .75
2/25 2.0
2/27 3.0
2/28 2.5
8.25 hrly work.
Wall repairs - much more skim coating & taping of cracks, swales remained to make walls suitable for papering in addition chunks of paper remained along all wood trim & had to be cut out. Old pipe vent above fireplace wasn't flush above 3 south windows the paper baking wasn't even removed. I used 2-2 1/2 gallons of drywall mud to finish skim coating. *Also when asked what it would cost if I removed old wallpaper I told Janice ([redacted]s Mom) that I only removed paper by the hour I told her my hourly rate was $23/hr. Of course these weren't 5 hr days. I can't make "mud" dry instantaneously!!!
Rest of hours:
2/28 2.0 (Started Priming)
3/3 4.75
3/4 4.75
3/5 3.5
3/6 4.75
3/7 4.25
3/10 5.00
3/11 4.50
NOT 2-3 hr days as stated by Mr. [redacted]
3. I called [redacted] Sunday 3/16 to tell him I could hang the border the next morning sometime between 9-10 am. I did the same, though it was a freebie.
4. Well, yes, I did turn thermostat from 75 degree down to 70 degrees I cannot work at such a staggering temp. & wallpaper dries too fast to work.
5. I did not receive a single call from Mr. [redacted], & certainly didn't hang up.
6. I did have problems with the wallpaper that went in den/t.v. room & stairway. When I came to measure for bid I asked about repeat on paper & didn't get an answer. That information is crucial when estimating amt. of paper needed & time to hang it. I did say that I din't want to hang any paper w/a: Cloudy/swirly/streaky effect because you'd think there's no repeat, but there is and I found it frustrating to try to find it. Well the paper for those areas that he gave me was a brush stroke style with no repeat yeah!!! Regrettable that paper didn't have enough paste to stick to wall, so I quit that day & they got a different paper with, GUESS WHAT? - the match from [redacted] + finally found a streak about 1/8" wider. That's kinda a (unintentional) bait & switch. I didn't waste any paper. But did make 3 short (at baseboard, stair baluster) cuts. I regret not quitting when I opened up the second paper because the work wasn't up to my standards. It's very hard to work with a difficult match when you're frustrated. But tossing the short pieces & using another roll wouldn't have gone over too well. I suspect.
7 I'm trying to understand how I didn't hear a peep from Mr. [redacted] the entire time I was there if he was displeased -- Kinda ingenuous to wait isn't it?
8. There was no quote for painting wood work because I wasn't asked for one! When he did ask I quoted $40 for Frt Room ( 3 windows, a wardrobe closet, mantle piece, door frame & baseboards): $65 for stairs (tape off stringer both sides) railing, outside stringer 3 window casings, 2 doorways, baseboard. I don't believe the wood work had been painted since 70's or 80's judging from color & condition. The paint provided was good quality but 1 coat doesn't perfectly cover scratched, dented, chipped woodwork. Anyone should know that.
9. Since I hadn't heard anything, or received any payment on March 18 invoice. I sent a 2nd note to Mr. [redacted] & stamped I w/ (INTEREST OF 18% PER ANNUM CHARGED BEGINNING 5 CALENDAR DAYS FROM FINAL BILLING DATE'. I generally don't use it when I bill reputable clients since it is a little insulting, but no contact , no payment, a job that took 3 weeks on which I lost $6/hr on my hourly wage because I tried so hard to not waste paper needs a wake up notice.
10. I was NEVER, at any time rude to either [redacted] or his wife. She was surly (making the job even more difficult) most every day she let me in. But I understand how hard it is to have your house torn up for weeks.
11. I will sure hang rest of border (free) is [redacted] wants - He will need to supply border paste to repaste for hanging on top of wallcovering. I did not leave them in lurch RE: Hanging Border. I did not want to drip any water on baseboards or 2 doorframes when they had been freshly painted 3/11. They only had to move a couch for access to the walls. How was that inconvenient? See note on Bottom 3/18 invoice.
12. I made a bad judgement call to hang paper with this type of repeat. Some how I think quitting in middle of job wouldn't have pleased them either. I apologize for having had trouble on a difficult job. 33 yrs in the business & this is the first complaint Ive been made aware of.