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OEC Revolving Sushi Bar

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OEC Revolving Sushi Bar Reviews (4)

We already paid consumer Consumer came into our restaurant We credit on the card and paid cash We credit consumer twice

Complaint: [redacted] I am rejecting this response because: they did not credit me twice as they had stated they didThey paid back the cash portion that was given to them, and I couldn't find my email to inform you that they had refunded the extra chargedHowever I don't appreciate the fact that they have now lied to you stating they "credited customer twice" when they infact did not, however when I went in to talk to the manager he tried to claim that they did not charge my card for two different amounts and didn't even want to listen to me until one of his employees said "listen to her" I had to pull up my bank statement in order to make him believe me and even then he wasn't happy about having to refund meYes it was my mistake for not getting back to you guys (Revdex.com) about this, but as I said I lost the email that had the information to get me back logged into the system until just now when I received the responseI am more than happy to consider this resolved, I considered it resolved when I left their restaurantHowever I don't like him stating they credited me twiceI wish to have no further contact with this company due to the lack of respect I was given when they made a mistake on their end and over charged me and they decided to act like they were the victims when they infact were notThey were the ones who made the mistake in the first place and then got angry that the mistake was pointed out to themAll in all, my point being, yes this is resolved and I'm sorry I didn't get back to youI honestly couldn't figure out how to log in to see my message I had sent/update status Sincerely, [redacted]

We already paid consumer.  Consumer came into our restaurant.  We credit on the card and paid cash.  We credit consumer twice.

Complaint: [redacted]I am rejecting this response because: they did not credit me twice as they had stated they did. They paid back the cash portion that was...

given to them, and I couldn't find my email to inform you that they had refunded the extra charged. However I don't appreciate the fact that they have now lied to you stating they "credited customer twice" when they infact did not, however when I went in to talk to the manager he tried to claim that they did not charge my card for two different amounts and didn't even want to listen to me until one of his employees said "listen to her" I had to pull up my bank statement in order to make him believe me and even then he wasn't happy about having to refund me. Yes it was my mistake for not getting back to you guys (Revdex.com) about this, but as I said I lost the email that had the information to get me back logged into the system until just now when I received the response. I am more than happy to consider this resolved, I considered it resolved when I left their restaurant. However I don't like him stating they credited me twice. I wish to have no further contact with this company due to the lack of respect I was given when they made a mistake on their end and over charged me and they decided to act like they were the victims when they infact were not. They were the ones who made the mistake in the first place and then got angry that the mistake was pointed out to them. All in all, my point being, yes this is resolved and I'm sorry I didn't get back to you. I honestly couldn't figure out how to log in to see my message I had sent/update status.  Sincerely,[redacted]

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Address: 1200 West Northern Lights Blvd Suite H, Anchorage, Alaska, United States, 99503

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