Product did not fit I ordered Upper Seal Fasteners for my MazdaI was a little upset because the shipping cost was $to ship such a small and light(under a pound) package, but since they guaranteed that it fit my exact VIN number, I decided to pay itWell, I got the product and the fasteners DID NOT fitNot even closeI ended up spending more money to go to an actual Mazda dealership to get the fasterners, which were thicker in diameter and fit very well I attempted to e-mail the company to explain that they did not fit, but they explained that the part number matches with my VIN, so if I wanted to return the clips, I would have to pay for shipping and a 20% restocking fee even though this product is too small to fit my vehicleI tried them first in hopes that they would still fit regardless of the size, but they did not fit!!! Below is the email that I received: Hello, The clips you ordered do go with the vin numberI can let you return the clips but I will
Never received half my orderCompany has failed to respond to any forms of communication that have been attempted An order was placed on 07/08/for TWO front rotary housings (N3H1-10-B10C), for a Mazda RXCharges were as follows: $(per housing) + shipping $+ tax $= Total: $Order ID: XXXXXPaid via VISA I received ONE of the housings on 07/15/Attempts to contact OEMAutoPartz.com about the missing item were then made as follows: 7/15/- Phone Call (no answer) & email (no response), 7/19/- Phone Call (left message - no response), 7/20/- email (no response)Please note, that when calling their service number, the recording suggests emailing for a quicker response, yet no response was ever received Currently, the order status is listed as "completed," so there is no reason to believe that my order is pending or the second item is back-ordered
Product did not fit
I ordered Upper Seal Fasteners for my MazdaI was a little upset because the shipping cost was $to ship such a small and light(under a pound) package, but since they guaranteed that it fit my exact VIN number, I decided to pay itWell, I got the product and the fasteners DID NOT fitNot even closeI ended up spending more money to go to an actual Mazda dealership to get the fasterners, which were thicker in diameter and fit very well
I attempted to e-mail the company to explain that they did not fit, but they explained that the part number matches with my VIN, so if I wanted to return the clips, I would have to pay for shipping and a 20% restocking fee even though this product is too small to fit my vehicleI tried them first in hopes that they would still fit regardless of the size, but they did not fit!!!
Below is the email that I received:
Hello,
The clips you ordered do go with the vin numberI can let you return the clips but I will
Never received half my orderCompany has failed to respond to any forms of communication that have been attempted
An order was placed on 07/08/for TWO front rotary housings (N3H1-10-B10C), for a Mazda RXCharges were as follows: $(per housing) + shipping $+ tax $= Total: $Order ID: XXXXXPaid via VISA I received ONE of the housings on 07/15/Attempts to contact OEMAutoPartz.com about the missing item were then made as follows: 7/15/- Phone Call (no answer) & email (no response), 7/19/- Phone Call (left message - no response), 7/20/- email (no response)Please note, that when calling their service number, the recording suggests emailing for a quicker response, yet no response was ever received Currently, the order status is listed as "completed," so there is no reason to believe that my order is pending or the second item is back-ordered
Product did not fit I ordered Upper Seal Fasteners for my MazdaI was a little upset because the shipping cost was $to ship such a small and light(under a pound) package, but since they guaranteed that it fit my exact VIN number, I decided to pay itWell, I got the product and the fasteners DID NOT fitNot even closeI ended up spending more money to go to an actual Mazda dealership to get the fasterners, which were thicker in diameter and fit very well I attempted to e-mail the company to explain that they did not fit, but they explained that the part number matches with my VIN, so if I wanted to return the clips, I would have to pay for shipping and a 20% restocking fee even though this product is too small to fit my vehicleI tried them first in hopes that they would still fit regardless of the size, but they did not fit!!! Below is the email that I received: Hello, The clips you ordered do go with the vin numberI can let you return the clips but I will
ORDERED PARTS ON 11/08/TODAY IS 11/THEY STILL DID NOT SHIPPED THIS ORDERNOBODY IS PICKING UP PHONE OR RESPONDING TO EMAILS
Never received half my orderCompany has failed to respond to any forms of communication that have been attempted An order was placed on 07/08/for TWO front rotary housings (N3H1-10-B10C), for a Mazda RXCharges were as follows: $(per housing) + shipping $+ tax $= Total: $Order ID: XXXXXPaid via VISA I received ONE of the housings on 07/15/Attempts to contact OEMAutoPartz.com about the missing item were then made as follows: 7/15/- Phone Call (no answer) & email (no response), 7/19/- Phone Call (left message - no response), 7/20/- email (no response)Please note, that when calling their service number, the recording suggests emailing for a quicker response, yet no response was ever received Currently, the order status is listed as "completed," so there is no reason to believe that my order is pending or the second item is back-ordered
Product did not fit
I ordered Upper Seal Fasteners for my MazdaI was a little upset because the shipping cost was $to ship such a small and light(under a pound) package, but since they guaranteed that it fit my exact VIN number, I decided to pay itWell, I got the product and the fasteners DID NOT fitNot even closeI ended up spending more money to go to an actual Mazda dealership to get the fasterners, which were thicker in diameter and fit very well
I attempted to e-mail the company to explain that they did not fit, but they explained that the part number matches with my VIN, so if I wanted to return the clips, I would have to pay for shipping and a 20% restocking fee even though this product is too small to fit my vehicleI tried them first in hopes that they would still fit regardless of the size, but they did not fit!!!
Below is the email that I received:
Hello,
The clips you ordered do go with the vin numberI can let you return the clips but I will
Never received half my orderCompany has failed to respond to any forms of communication that have been attempted
An order was placed on 07/08/for TWO front rotary housings (N3H1-10-B10C), for a Mazda RXCharges were as follows: $(per housing) + shipping $+ tax $= Total: $Order ID: XXXXXPaid via VISA I received ONE of the housings on 07/15/Attempts to contact OEMAutoPartz.com about the missing item were then made as follows: 7/15/- Phone Call (no answer) & email (no response), 7/19/- Phone Call (left message - no response), 7/20/- email (no response)Please note, that when calling their service number, the recording suggests emailing for a quicker response, yet no response was ever received Currently, the order status is listed as "completed," so there is no reason to believe that my order is pending or the second item is back-ordered
ORDERED PARTS ON 11/08/2016 TODAY IS 11/22 . THEY STILL DID NOT SHIPPED THIS ORDER. NOBODY IS PICKING UP PHONE OR RESPONDING TO EMAILS