Bought a used SPX 464 30/30 missing front sight. Asked AO to quote me replacement and shipping to Oz. Days to come come back and just said can’t help as can’t ship a sight to Oz! WTF!
Then asked for local dealer details and I get a single name, no phone email or address!
To whom it may concern, as per my conversation today with Mr [redacted] we have agreed that I will send him a pre-paid label to return his gun along with the original receipt of purchase, once I get the gun and the receipt I will submit it for a full refundBest Regards, Javier C [redacted] Product Service Manager
To whom it may concern, I will contact Mr [redacted] via telephone to resolve this issue and send him a new stock, Regards, Javier C [redacted] Customer Service Manager
Then asked for local dealer details and I get a single name, no phone email or address!
Seriously, this is customer service.
Last Mossberg I’ll own.
To whom it may concern, as per my conversation today with Mr [redacted] we have agreed that I will send him a pre-paid label to return his gun along with the original receipt of purchase, once I get the gun and the receipt I will submit it for a full refundBest Regards, Javier C [redacted] Product Service Manager
To whom it may concern, I will contact Mr [redacted] via telephone to resolve this issue and send him a new stock, Regards, Javier C [redacted] Customer Service Manager