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Off-Site Services

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Off-Site Services Reviews (1)

[redacted] terminated contract months after website was launched and working without a single complaint from website commercial customers, solely due to our unwillingness to continue making changes to completed and working website The website that we built and launched is still being used As stated in #of the complaint, the overall engagement lasted longer than initially planned, so it it not clear why we were continuously engaged on the project and the final product of that engagement is still being used as live website if contract was not honored by us from the beginning, as stated in the complaint> > [redacted] continuously changed and redefined scope of work for the duration of the project> > Initial build of the website was delivered on time, prolonged engagement was directly related to modifications requested by [redacted] > > As #of the complaint does not state the other "either", we cannot comment on this point of the complaint> > The client was indeed asked to review all work, including ongoing modifications All work and modifications were tested by us; as [redacted] kept making multiple revisions to the same website functionality and getting confused on how the website functionality was supposed to perform, this led to unsubstantiated accusations of faulty workmanship> > The contract made no representation of website technology being reliable for years into the future, as stated in the complaint Website was built in PHP which is a branch of current stable version of PHP programming language - version - with most recent release for PHP branch dated as [redacted] August 2014, right before the start of our engagement on this project This conforms to contract stipulation of using "latest stable version of PHP" We also used current stable release of MySQL database, specific version of MySQL database to be used on this website was not stated in the contract Neither version of PHP or MySQL that were used are being depreciated in the immediate future, as incorrectly implied in the complaint> > The website we built used code to ensure against SQL injections and there were no SQL injections on the website while we were engaged on the project Any attempts to connect security issues on [redacted] desktop home computer and search functionality on the website are unsubstantiated> > [redacted] refused to substantiate multiple change requests by references to original artwork, project technical specification or contract as basis for these changes and the reason the contract was terminated by [redacted] was due to our unwillingness to continue making changes to completed website without these changes being substantiated> > In addition to refuting original complaint, we would like to point out that [redacted] did not honor payment schedule as stipulated in the contract, missing payments linked to website launch [redacted] also made changes to live website after terminating contract with OSS We bear no responsibility for any issues on the live website as contract termination by [redacted] voids any warranty on the work we did We will not be providing any refunds

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