Sign in

Ogden Auto Glass

Sharing is caring! Have something to share about Ogden Auto Glass? Use RevDex to write a review
Reviews Ogden Auto Glass

Ogden Auto Glass Reviews (1)

Initial Business Response /* (1000, 7, 2014/06/02) */
Hello my name is*** I am the owner I am a very hard working honest man, I been in the buisness for years now, my number one priority is to make my customers happy with my work, when "***, Micheal" brought the car in as I was
working on it I noticed the dents and scratches on the car, since the customer was not here and only dropped off the car I couldnt show him at the moment, As soon as the customer came to pick up his car I mentioned it to him that he had dents and scratches in the roofI told him because I had nothing to do with the damage and I wanted him to see it so later he wouldnt blame it on us, his response was" im not sure if the damage was there or not and he left with no complaintThe customer came back then 1-1/weeks later stating his rain sensor did not work due to us supposidbly damaging itMy employee jorge showed the customer the rain sensor was plugged in, and the customer said just leave it like that ill take care if it and left
Initial Consumer Rebuttal /* (3000, 9, 2014/06/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
First of all, I returned to the shop the very next day as it had rained that night and the rain sensor was not working, not a week and a half later as the owner stated (if that was the case, I am sure they would have gotten rid of the original glass that was replaced and not be able to show it to me as they were able to do so)They showed me the rain sensor and stated that it must not have been working when I brought it in and proceeded to show me the sensorI had explained that the sensor was indeed working but is now not workingThis was when the original glass was shown to meAt that point, I stated that I would get the sensor checked outI took the car to a certified mechanic who simply reset the sensor and it workedI felt that this shop should have reset it and I should not have taken out more time to go to a mechanic to do so
When I went into the shop to share my concern, someone did show me the scratches on the roofI also showed them the dirt/grease on the visor and headlinerAt that time my main focus was the rain sensor and the scratchesI also commented that the scratches on the roof, the front portion near the glass in front of the sunroof were not there when I brought the car into the shopHowever, trying to work with the shop and to look at all possibilities, I stated that it was my uncle's car and I would check with him to verify that there were not any scratchesMy uncle stated that there weren't any scratches on the roof of the car before this incident

Check fields!

Write a review of Ogden Auto Glass

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Ogden Auto Glass Rating

Overall satisfaction rating

Address: 1110 St. Charles Rd., Maywood, Illinois, United States, 60153

Phone:

Show more...

Web:

www.ogdenautoglasstint.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Ogden Auto Glass, but after several inspections we’ve come to the conclusion that this domain is no longer active.



Add contact information for Ogden Auto Glass

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated