Ohio Basement Systems Reviews (%countItem)
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Ohio Basement Systems Rating
Address: 8295 Darrow Rd, Twinsburg, Ohio, United States, 44087-2307
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www.groundworkscompanies.com
www.ohiobasementsystems.com
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Had their system put into my basement. I was skeptical that their system could work, but the salesman called corporate and talked to their engineer on site. He asked for various information and said that the system would work. In less than 2.5 years, a heavy rain came (and this is what the system is for) and I received ~6 inches of water in basement and it wasn't from the sewer as a reverse flow valve was put on sewer line. Also, I was in my basement when I saw the water enter -- it was coming in through the walls by the foundation. Electricity was on and I have a grade "A" sump pump in my sump pit. It was removing any water that came into the pit. I called company and they sent out a person to take a look. The person came in and looked at everything other than their system and wanted to blame the city, a professional plumber that did work for me and so on... All he was there for was to play the 'blame game' -- and obviously take the blame off of themselves. Complete waste of money and time if the system is going to fail exactly when it is supposed to be working. If I could rate them a zero, I would.
Hello Doug. Thank you for bringing this to our attention. We strive to give our customers the best and take your concerns seriously. We have brought your comments to our management team's attention and we will have the General Manager reach out to you. - Ohio Basement Systems