Good Afternoon,
Ms. [redacted] was contacted on August 20, 2014 by our customer service staff. In responding to this complaint we would like to accomodate Ms. [redacted] in whatever fashion she deems acceptable. We can either reship her product with delivery confirmation or we can refund her money....
Whatever Ms. [redacted] would like is what we will do to close this matter. We apologize for any inconveniences.
Sincerely,
Ohio Distinctive Software
Good Afternoon,
Ms. [redacted] was contacted on August 20, 2014 by our customer service staff. In responding to this complaint we would like to accomodate Ms. [redacted] in whatever fashion she deems acceptable. We can either reship her product with delivery confirmation or we can refund her money....
Whatever Ms. [redacted] would like is what we will do to close this matter. We apologize for any inconveniences.
Sincerely,
Ohio Distinctive Software