Ohio Residential Cleaning, LLC. Reviews (1)
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Ohio Residential Cleaning, LLC. Rating
Address: 750 E Washington St Ste C1, Medina, Ohio, United States, 44256-2137
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The Cleaning Authority (TCA) is a constant revolving door of employeesI had different people in my home in months
There were calls to TCA on many occasions about cleaning quality and established times to clean my home that were not metWhen actual cleaning times were less than expected, the result was a less than thorough cleaning Also, times put on their timesheet (per TCA), were greater than actual time cleanedTCA provides a list of "additional tasks to be performed" at each cleaning, even some of these areas were not cleaned, at times not for several visitsYou should not be able to sign your name in dust upon their leaving
Over the course of their service, items were broken and not disclosed until I discovered themThere was one pottery piece, which was one of a kind, and very expensiveThis employee did admit responsibilityAnother piece was a marble statue from Italy; the employee did not disclose the issue and actually denied doing itThese are only two examples of damage, there were others
Let me be very clear, some employees were very good, thoughtful, and personable and cared about doing a good job
After many complaints to TCA, they decided to discontinue service because they "will not be able to meet my expectations"What was I thinking that a company called The Cleaning Authority would actually have my home clean upon their employees leaving?
This is a service I should have terminated a long time ago