Initial Business Response /* (1000, 5, 2015/11/09) */
From: Chris M[redacted]
Date: Sat, Nov 7, 2015 at 1:30 PM
Subject: CASE [redacted]
To: "[redacted]
[redacted]
IN REFERENCE TO THE COMPLAINT WE RECIEVED WE ARE...
RESPONDING #1 WASHED GRAVELCOMES OUT OF A LAKE THAT IS WHY THEY CALL IT WASHED GRAVEL.
#2MR.& MRS [redacted] CAME TO OUR LOCATION AND PICKED EXACTLEY WHAT TYPE AND PILE .THEY WANTED US TO TAKE THE GRAVEL FROM .WE DID EXACTLY WHAT THEY ASKED US TO DO WE STORE OUR STONE IN A CONCRETE BIN AND A CONCRETE FLOOR SO THET IS AS GOOD AS YOU CAN GET .WHAT THIS COMES DOWN TO IS THEY WENT RIGHT TO THE QUARRY WHER WE BUY FROM AND THEY GOT A CHEAPER PRICE AND THEY ARE MAD ABOUT IT.WE DID NOT DO ANYTHING WRONG THAY ARE ALSO NOT CONSIDERING THAT WE DELIVERD IT TO THEM IN OUR TRUCKS THAT COST 80-280,000.00 DOLLARS SO THAT IS WHY THEY ARE MAD WE CATER TO OUR CUSTOMERS THEY SHOULDNT TAKE THERE ISSUES OUT ON US UNLESS ITS A LEGITT SCREW UP AND IF WE SCREW UP WE WOULD TAKE CARE OF OUR MISTAKES THIS IS NOT OUR MISTAKE EXPESALLY WHN THEY TELL US EXACTLY AND SHOW US WHAT THEY WANT .
Initial Business Response /* (1000, 5, 2015/11/09) */
From: Chris M[redacted]
Date: Sat, Nov 7, 2015 at 1:30 PM
Subject: CASE [redacted]
To: "[redacted]
[redacted]
IN REFERENCE TO THE COMPLAINT WE RECIEVED WE ARE...
RESPONDING #1 WASHED GRAVELCOMES OUT OF A LAKE THAT IS WHY THEY CALL IT WASHED GRAVEL.
#2MR.& MRS [redacted] CAME TO OUR LOCATION AND PICKED EXACTLEY WHAT TYPE AND PILE .THEY WANTED US TO TAKE THE GRAVEL FROM .WE DID EXACTLY WHAT THEY ASKED US TO DO WE STORE OUR STONE IN A CONCRETE BIN AND A CONCRETE FLOOR SO THET IS AS GOOD AS YOU CAN GET .WHAT THIS COMES DOWN TO IS THEY WENT RIGHT TO THE QUARRY WHER WE BUY FROM AND THEY GOT A CHEAPER PRICE AND THEY ARE MAD ABOUT IT.WE DID NOT DO ANYTHING WRONG THAY ARE ALSO NOT CONSIDERING THAT WE DELIVERD IT TO THEM IN OUR TRUCKS THAT COST 80-280,000.00 DOLLARS SO THAT IS WHY THEY ARE MAD WE CATER TO OUR CUSTOMERS THEY SHOULDNT TAKE THERE ISSUES OUT ON US UNLESS ITS A LEGITT SCREW UP AND IF WE SCREW UP WE WOULD TAKE CARE OF OUR MISTAKES THIS IS NOT OUR MISTAKE EXPESALLY WHN THEY TELL US EXACTLY AND SHOW US WHAT THEY WANT .
ANY QUESTIONS PLEASE CALL ME SINCERLY CHRIS
CHRIS M[redacted]
D.B.E./ F.B.E./ EDGE/ S.B.E.CERTIFIED
OHIO SUPPLY & TOOL INC.
5340 PERKINS RD.
BEDFORD HTS.OHIO 44146
[redacted]
FAX.440-439-8723
CELL- [redacted]