Ohio Surface Restoration

Since we have not had a reply until today, we have already contacted another company. It was not a chip the paint was peeling from the tub. We had told you that water was going under the paint and then it peeled. We just wanted to let B.B.B. know that your work and guarntees are not up to standards. You do not have good work ethics

I am rejecting this response because:We have voicemail, either myself or wife was home at all times for over a weekWe called her everyday for a week she would not return calls. If she had this going on she should have called her customers first to let them know what was going on. My wife called her and ask her to call us and let us know what was going on if she knew when she might be coming
Regards,
*** ***

So, is the intention here to go back and forth, arguing about who returns calls, who doesn't have voice mail, etc, etc.? How about we schedule a service call to take care of the chip in the tub? My next available appt is Dec Anytime or Dec

Since we have not had a reply until today, we have already contacted another company. It was not a chip the paint was peeling from the tub. We had told you that water was going under the paint and then it peeled.  We just wanted to let B.B.B. know that your work and guarntees are not up to standards. You do not have good work ethics

Dear Revdex.com,My work vehicle had to be towed from a customers house on the same day I was scheduled to  repair their bathtub.  I let them know I would reschedule when the vehicle was repaired.  I tried several times to reach them, only to get a voicemail message stating...

that their mailbox was not set up to accept voice messages. Last week I was on a mission trip therefore did not try to contact them, and they didn't try to contact me as well.  My intention was to try contacting them again this morning while returning calls while I was away,  But instead, I get to take my time responding to this complaint.  Diane E[redacted]