Initial Business Response /* (1000, 5, 2015/09/18) */
While we very much regret Mr. [redacted]'s misunderstanding of the transaction, the credit promised was for the cost of a blower relay towards the cost of a new furnace control board. The customer also purchased a service agreement that day that...
included one a/c maintenance, one heater maintenance, both of which have now been completed. The original invoice included both the relay and the one year agreement. He was given a full credit for that relay as indicated on original service ticket.
Initial Business Response /* (1000, 5, 2015/09/18) */
While we very much regret Mr. [redacted]'s misunderstanding of the transaction, the credit promised was for the cost of a blower relay towards the cost of a new furnace control board. The customer also purchased a service agreement that day that...
included one a/c maintenance, one heater maintenance, both of which have now been completed. The original invoice included both the relay and the one year agreement. He was given a full credit for that relay as indicated on original service ticket.