Mr***'s account has not been referred to a collection agency; we outsource to a precollection service which provides precollection letters and phone calls. Mr***'s balance of $10.75 was billed on an itemized statement that was printed and mailed on 8/14/2017. However
there are multiple transactions noted on the patient's account and it appears there was confusion about his supplemental insurance. I am referring this to an account auditor to review and recalling his account from the precollection service so he won't receive letters or calls. We may need to contact the patient regarding his insurance coverage
Mr***'s account has not been referred to a collection agency; we outsource to a precollection service which provides precollection letters and phone calls. Mr***'s balance of $10.75 was billed on an itemized statement that was printed and mailed on 8/14/2017. However
there are multiple transactions noted on the patient's account and it appears there was confusion about his supplemental insurance. I am referring this to an account auditor to review and recalling his account from the precollection service so he won't receive letters or calls. We may need to contact the patient regarding his insurance coverage