Okra Products

At this time, I have been contacted directly by Okra Products regarding complaint ID [redacted] , however my complaint has NOT been resolved because: They have said they will re-send the product, but I have not received confirmation of my address, a tracking number, or an estimated time of when I might receive the item In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Hello, We contacted this customer on January *, 2017 in regards to her replacement. We had some technical difficulties with our email portals and were delayed. However, we were able to offer her a replacement. Due to our inventory, the product she originally ordered was out of stock but we did send her a similar product. The shipment was sent and delivered, the following link is a confirmation to that replacement order. [redacted] Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

At this time, I have been contacted directly by Okra Products regarding complaint ID [redacted], however my complaint has NOT been resolved because:
 
 They have said they will re-send the product, but I have not received confirmation of my address, a tracking number, or an...

estimated time of when I might receive the item.
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]