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Old Centerville Gardens

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July 18, 2017Mr***Thank you for the letter regarding the disagreement we have with one of the tenants that occupies a condo that we lease for its private ownerI have been involved with this issue since it got kicked up to me by my staff.Our position is unwaveringThe tenant *** ***
received a working mailbox with new keys which are stock and standard for every turnover my company deliversWe have checked with the maintenance people responsible for providing a new lock and key to this which includes front door keys and mailbox keys to working locks on every unit before it is occupied including confirmation of the same for Mr***.Mr*** has changed his version of this story at least three separate times to my Staff in order to suit his desire to avoid a $replacement fee for repairing and replacing his mailbox lockIt is our opinion that Mr*** is not honest in his representation of the facts and therefore we will not be waiving the fee for him.We manage of the units in this development and I would suggest that you have few to no complaints from our tenants in the years that I have been managing hereMr***'s complaint is an aberration to this record and we believe it to be without merit.Jack W

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Address: 7500 Prince Cole Ct #8, Manassas, Virginia, United States, 20111

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