Old School Auto Sales, Inc

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.
We do not have the money in hand at this pointOnce we have been sent a check via certified mail we will consider this taken care ofWe do not feel safe meeting anyone from this business to exchange money.
Regards,
*** ***

To Whom It May ConcernThank you for your email.First, I would like to apologize for the troubles and frustration that you experienced latelyI want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making our services
better.We also observe some crucial information in your complaint concerning our products and services as well as the degree of our services.On 02/27/we have contacted you to resolve this issue and came to an agreement to be handled in the next few days.Once again, we are sorry for the inconveniences we have caused you. Thank youOld School Auto Sales Cumberland Ave Attleboro, MA 02703Tel: *** *** Hours of Operation: Mon thru Sat 10:30am to 6pm *** ***
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To Whom It May Concern: We have already agreed on refunding the funds for the vehicle in question. This conversation took place on the 24th of October.Our sales department went over and beyond to help this couple in need. This vehicle did pass MA Inspection legally. First we lowered thepurchase...

price by five hundred dollars and agreed to fix and repair the check engine and door handle which wasn't a problem from the beginning.The customer insisted and was willing to fix the door handle issue themselves. They had said that the parts were accessible at the junk yard.We have video and audio in our establishment to confirm these events that took place on the 19th of October (date of purchase).  Customer hadan appointment for Saturday to have the issues addressed and the customer was nasty to our staff and ugly words were exchanged. Customer hasrequested a refund but has not returned the vehicle back to our establishment. Customer is using a vehicle that they no longer want and we feel itmay be abused in this process. By law the mileage must be accounted for in the refund process. We require the vehicle to be returned immediatelyand the refund will take place when the title is presented there after. (((Please email back to confirm delivery of this response to the complaint))))) Thank youOld School Auto Sales[redacted]Tel:  [redacted]  Fax: [redacted]Hours of Operation:  Mon thru Sat 10:30am to 6pm

To Whom It May Concern:This [redacted] with vin# [redacted] was purchased on 04/25/16. Customer has had the vehicle for over 2.5 months. The [redacted] did pass Ma Inspection Correctly. Just the body work that was done was more than half of the purchase price plus the salesman knocked off...

$500.oo of the original price. The radio and A/C was not completed because customer needed the vehicle sooner than expected therefore we could not complete the process.We have contacted the customer and have arranged an appointment this coming Saturday. At that time we will come through with a solution to this missunderstanding.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
 This is not resolved I'm still waiting for my car to be fixed.
Regards,
[redacted]

Complaint # [redacted]To Whom It May Concern:Before the [redacted] was delivered the customer was told the seat and 2 tires where going to be addressed prior to delivery. When the [redacted] was picked up the [redacted] was complete and customer was satisfied with the seat welded in place.On April 30th...

customer came in with his diesel mechanic and was convinced that his [redacted] had a head gasket, radiator, abs issue and a battery issue.Customer agreed to come back to address some of these issues but the headgasket and radiator were not determined an issue.Customer is in good standings with our company at this time.(((Please email back to confirm delivery of this response to this complaint))) Thank youOld School Auto Sales[redacted]
[redacted]  [redacted]Tel:  [redacted]  Fax: [redacted]

To Whom It May Concern:This [redacted] with vin# [redacted]We have contacted the customer and will arrange an appointment.