Old School, Inc

*** *** Revdex.com S County Rd 5, Ste
Fort Collins, CO 80528 Dear ***, This letter is in regards to the response submitted on June 16, ID: *** Thank you for the oporitunity to respond I would like to address the issues that I see in the owner’s response• My level of honesty: I do recall going to the building department on 3/25/ The permit was submitted that day It however was not issued that day The work that I was doing was either a part of the “homeowner affidavit” portion of the work which included structural framing (that was not inspected: beam in hall), or work to facilitate the other trades i.e., cutting concrete for plumbing/laundry and miscinterior work The rafters we changed were a part of the rough framing that was inspected if I remember correctly I have been completely honest with all parties involved in this process from the first meeting I counseled the owner on many occasions relating to the efficiency of the project, the other contractors and the products or materials they were using (which I was not compensated for but did save the owner time and money) I always have my customers’ best interest in mind • The permit: I did contact the city to clear up my misunderstanding I did also check the citizen portal on the website. o The permit was applied for 3/25 o The permit was issued 4/9 o The underground plumbing was inspected 4/and PASSED o The rough framing was inspected 4/and PASSED, with the owner agreeing to replace rafters as needed. o The rough framing, rafters, were inspected 5/and PASSED o She let me go on 5/• Those inspections complete the needed inspections for the work that I did So to respond to the claim that she “had to hire a contractor to repair the work that was incorrectly done” or had to pay to fix the “horrible construction defects in order to get our home livable and pass standard building code”, it looks like all of my work passed, first try• As far as the work not completed at all: o Once the demo was done and we could see the extent of the damage i.e, studs cut in two, damaged framing, damaged rafters, whole walls that needed reframed, and the beam she wanted widened, the owner and I agreed verbally that we would use the money as estimated for framing until it was extinguished then I would bill her on a time and material basis I agreed to communicate with her along the way to forcast expenses but we agreed that I would have to do what was needed to make the house safe and up to code (which we passed). o We did multiple jobs that were unexpected and we agreed either on hourly or an impromptu bid All done on the honor system. o To include: ? the rafters ? the extra wall framing: hall wall, bath wet wall, bedroom cut studs
? larger beam
? adding drywall backer ? install dryer vent ? cutting more concrete than expected for underground plumbing
? the fascia and siding • As far as my “employees”, I don’t have any I work with only subcontractors I work with the same subcontractors primarily, but they don’t just work for me Due to the uniqueness of my projects, I generally pay my subs by the hour and we negotiate final pay as needed per each project Having only subcontractors is also a benefit if work slows down, they are free to work where they wish For the guys I use all the time, I pay them weekly I also use subcontractors that I pay lump sum or half down-half at completion It just depends on the job It is also correct that I did “fire” a guy that the owner complained about I have high standards for my “guys” that are on my jobs and represent my company on a daily basis Her opinion as a client is important and she was not wrong about that individuals lack of worthiness I also gave her a refund of $on the invoice relating to his “cost”, as well
as a refund for $related to one of the guys installing the wrong material on the soffit.
• About the plumbing: She deemed her plumber incompetent and left it to me to find a plumber to start right away Luckily my plumber was a rock star and was able to fit us right in I sent him a deposit totaling half the total cost initially After I was let go from the project I received a phone call from the plumbers’ office staff asking about the project and if I was still on it. She expressed to me that someone called and inquired about my payment status for her jobI hadn’t paid the balance yet because I wasn’t sure if they would continue on the project and the work was weeks away from happening and usually you don’t pay the full amount until the work is complete After hearing of this call I asked the plumber if he wanted to stay to finish the project and have her as his contact He was reluctant but did agree to finish the job I then sent them the rest of the invoice amount That check was mailed on 5/7/ The claim that I don’t pay my subcontractors is a total fabrication• She did have her own window company and they did submit to get approval from the hoa. However, she added a window after the hoa approval and after the inspections that did not fit into the hoa regs I cannot confirm that the window was actually put in, it was ordered but wouldn’t have been done until after the inspections Also, the owner expressed to me that she changed the style of the windows after the hoa approval and she didn’t want them to find out• The roof: I worked my *** off to find a roofer that was willing to do her roof after she fired her roofer The original roofer I found was a friend but couldn’t get the permit needed I was put into contact with another guy that said he could do it I did hire him, but after the owner let me go from the project I contacted him and he signed a release waiver and I paid him in full He was aware that she was his point of contact and I notified her as well He checked in with me often with the status of her project and the large number of contractors that were hired and let go as I was I am not aware of the amount of work that was needed to “repair” the roof• Damage to the kitchen: when I was let go from the job there was a very small spot of damage from rain during the roof project I am not responsible for what happened after I was let go• Timeframe: the place was going to be demoed down to the studs for the projectI never claimed that we would be done and they could move in in weeks That is not possible without Hollywood magic• Trash: the roof trash was the responsibility of the roof contractor. This whole claim is ridiculous I tried very hard to keep her project flowing and successful There were a lot of changes which made it a challenge Every time she fired a contractor, I was on the hook to make my guys jump to her rescue, which we did for the plumbing and the roof I don’t have any information about the roof and why it didn’t pass inspection, I am not a roofer I did hire the roofer but when I was let go he signed a release waiver and took over the project as point of contact for her She did pay for the spray foam to be done and then a couple days later, let me go from the project I told her I would use that money to pay her outstanding bills and send her the balance Which I did. Her claims are unfounded half truths that don’t make sense, or fit my way of doing business Check my reviews on *** My reputation speaks for itself

June 17,
Good Morning Revdex.com,
I have to reject the businesses response due to most of it
being a poor fabrication of any of the factsI have to say I am not surprised
at the businesses response as he has not been very honest at all with me during
this project
I did have all the permits on my residence, they can easily
be found at the building department or right on the city website to show the
truthfulness very quickly in this matterThe business owner was the one that
drew the plans and drove me to the building department to submit the plans on
3/25/15, since I was unfamiliar where the building department was locatedI
recall that he came to pick me up in a white small SUVI was unaware that the
building department needed cash or check so he even brought me across the
street to the gas station to use the ATM then back to the building departmentThe
SUV he had that day he was test driving he told me that his wife’s father owned
a small car dealership in Loveland and he wanted something that was better on
gas mileageI have plenty of communications between the owner and myself talking
about the plans, permits and the fact that he was coming to pick me up at 4:
There was only one unexpected cost, the roof and wood
materials that needed to be replaced and/or repaired due to the roof
replacementEach check written to the business was clearly marked for its
purposeNot only do I still have the original invoice I have communications
with the business owner and other employees regarding details of this workThe
roof never passed inspection by the roofer he hired (his subcontractor)I had
to hire another roofer to fix a brand new roof since the TPO product was not
laid correctly, and after his subcontractor attempted to fix it, the roof still
could not pass codeHis employees, during changing the fascia and repairing of
the wood work prior to the roof being removed by the roofer, removed a section
of roofThey placed only a tarp over it when there were heavy rains in the
spring causing a roof leak in the kitchen, a part of the home that was not
being renovatedThe owner of the business was made aware, came over and placed
tar on the exterior part of the roof to keep additional water from getting in
Part of my kitchen was destroyed; I have communications with the owner regarding
thisHe never fixed any damage that was caused to my kitchen
As for the business paying the subcontractors weekly, that
is falseI paid the business in full for the plumbing at the beginning of
April and waited several weeks for it to startI received many excuses why it
had not begun; however, the truth was, the business owner never paid the
subcontractor until the beginning of MayOver and over the owner was telling
me that they, the plumber, will be here and kept pushing back the date, which
was delaying the project and possibility of me moving back into the homeThen,
it took the owner a couple weeks to pay them the balance after they completed
the jobI have all the invoices from the subcontractor showing dates of
payments along with my canceled check written to the business
I wrote the business out a check for a service, spray foam
insulation to be installed once the roof was completedSince it was such a
nightmare with their prior subcontractors not showing (little did I know at
this point the roof was not going to pass inspection or that the plumbers did
not show because they never got paid); I told the owner that that I did not
want to go with any more of his subcontractors and I asked for the check back
that dayInstead it took him an extended period of time to send me a check for
just over $2,I have paper documentation to show thisI never thought
that he would just abandon the jobI paid for things that weren’t completed
(framing and whatnot) but then in his sad refund he had tacked on a bunch of
charges, things I paid for or things he made upI had several of my own
subcontractors already, the electrician, HVAC, mason, windows, and when we
discovered that the roof was rotting away, we both priced out roofers and tried
to see who would fit in the current schedule
To say that he only works with subcontractors is also not a
true statementHis employees did much of the work on my homeHe even had to
terminate an employee during the projectI, my partner and my partner’s
parents did a good part of the demolition due to one of his guys not showing up
or showing up and talking on his phone all dayHis employees did demo,
concrete sawing, replaced fascia and wood work and part of the framingThey
were also supposed to be in charge of the finish workMy entire floor
throughout the house is tile, along with much of the bathroomsHis head
employee was supposed to do all the tiling, myself and this employee had
several conversations on layout patternsThere were not only subcontractors to
finish the job
The construction defects accounted for in the letter
submitted were only the safety hazards; unfortunately the damage this business caused
cosmetically that had to be fixed was done at my own expenseI had to pay more
than triple the amount to fix all the damage that was caused by this business
Excerpt from the letter in reference:
“I
think this can be settled outside of court but my attorney has informed me that
I do have multiple construction defect claims that can easily be brought
against youFirst, you owe me a refund of $5,for what was over paid
Your refund check in the amount of $2,was never cashed due to the
underpayment and your memo of “job complete refund.” This check can be sent
back to you if you please, although the deadline to cash it has well been
supersededSecond, as you may or may not know, the roof failed inspection and
I had to pay an additional $4,to get it repaired in order to pass code
Third, you never picked up the remaining roofing trash, which left me a
dumpster fee of $Forth, I had to hire a contractor to repair the work
that was incorrectly done or just not completed at all; although I had paid you
already for its completion (part of the construction defect issues) totaling
$3,720.04.”
Both now and in the letter sent to the business back in
October 2015, I am only requesting $14,435.04, the amount that is fairThis
still does not cover any damage that was done to my kitchen, cosmetic issues,
lawyer fees, the extended period of being displaced (we were told at the
beginning that the project would take weeks, we were homeless due to his
actions for months)
The business owner stated that he wishes me the best and
looks forward to giving me a fair and deserved refund; that amount is
$14,It is ridiculous that this company took our money over a year ago,
ruined our home and it took the Revdex.com getting involved for him to respondBuyers
beware!
Sincerely,
Homeowner ID#***

Revdex.com:I would like my complaint ID ***, to be handled through an Arbitration hearing with Revdex.com.Regards,

June 16, 2016*** ***Revdex.comS County Rd 5, Ste 100Fort Collins, CO 80528Dear ***, This letter is in regards to the complaint submitted on April 19, ID: ***I gave the Homeowner an estimate for the project with the
understanding that extra work may be needed and it would be unknown until the demo was completeI advised the Homeowner that a permit was necessary for this projectI also informed her that I could not obtain the permit for her and she would need to do that independantlyDuring my time on the project, no permit was acquiredAs the project proceeded, there were changes in the scope of work and unexpected issues with the projectIt was agreed that the work would continue as necessary; when the estimated costs were surpassed, there was additional work that was needed in order to complete the project properly and it was agreed upon that the work would be completed on a time and material basis. I, as well as my subcontractors, complete all work to the current code standards whether or not there is a permit issuedI pay my subcontractors weekly as well as pay the plumber for the rouwork prior to them starting their portion of the workOn May 4, 2015, the Homeowner told me that she did not want my subcontractors to return to the siteI paid all of my subcontractors for the work that they had completed on this jobsite and I had also paid the plumber for the finish plumbing that hadn’t been completed yetI explained to the Homeowner that I only use subcontractors; when she said she wouldn’t be using any of my subcontractors, which meant everyone, so in effect, she was kicking the company off of the jobsiteI turned the roof project over to the roofer entirely and the roofer signed a release agreeing to work directly with the Homeowner in order to complete the jobThe roofer did obtain a permit for the roof before the construction on the roof began.I went out of my way to communicate with the HomeownerThe job as a whole was difficult due to surprises from damage or prior construction, but I never gave up on her or the projectI ensured that all workers were doing a good job, this included the subcontractors that I did not hire and did not get paid to overseeI mailed the Homeowner a check for the refund she was owed and it was not depositedPlease see the attached letter from the HomeownerI will gladly refund the Homeowner the amount that is deserved; there was not work that was billed and left incompleteThere were not any construction defects when I was told that my subcontractors were not to return to the jobsiteI am not responsible for the quality of the multiple contractors that were hired and released after my dismissalI wish the Homeowner the best and look forward to giving her the refund that is fair and deservedSincerely,
Ray J***

[redacted] Revdex.com 8020 S County Rd 5, Ste 100 Fort Collins, CO 80528 Dear [redacted], This letter is in regards to the response submitted on June 16, 2016. ID: [redacted] Thank you for the oporitunity to respond.  I would like to address the issues that I see in the owner’s response.• My level of honesty:  I do recall going to the building department on 3/25/15.  The permit was submitted that day.  It however was not issued that day.  The work that I was doing was either a part of the “homeowner affidavit” portion of the work which included structural framing (that was not inspected: beam in hall), or work to facilitate the other trades i.e., cutting concrete for plumbing/laundry and misc. interior work.  The rafters we changed were a part of the rough framing that was inspected if I remember correctly.  I have been completely honest with all parties involved in this process from the first meeting.  I counseled the owner on many occasions relating to the efficiency of the project, the other contractors and the  products or materials they were using (which I was not compensated for but did save the  owner time and money).  I always have my customers’ best interest in mind. • The permit:  I did contact the city to clear up my misunderstanding.  I did also check the  citizen portal on the website. o    The permit was applied for 3/25 o    The permit was issued 4/9 o    The underground plumbing was inspected 4/14 and PASSED o    The rough framing was inspected 4/21 and PASSED, with the owner agreeing to  replace rafters as needed. o    The rough framing, rafters, were inspected 5/4 and PASSED o    She let me go on 5/5• Those inspections complete the needed inspections for the work that I did.  So to respond to the claim that she “had to hire a contractor to repair the work that was incorrectly done” or had to pay to fix the “horrible construction defects in order to get our home livable and pass standard building code”, it looks like all of my work passed, first try.• As far as the work not completed at all: o    Once the demo was done and we could see the extent of the damage i.e, studs cut in  two, damaged framing, damaged rafters, whole walls that needed reframed, and the  beam she wanted widened, the owner and I agreed verbally that we would use the  money as estimated for framing until it was extinguished then I would bill her on a  time and material basis.  I agreed to communicate with her along the way to forcast  expenses but we agreed that I would have to do what was needed to make the house  safe and up to code (which we passed). o    We did multiple jobs that were unexpected and we agreed either on hourly or an  impromptu bid.  All done on the honor system. o    To include: ?    the rafters ?    the extra wall framing: hall wall, bath wet wall, bedroom cut studs ?    larger beam ?    adding drywall backer ?    install dryer vent ?    cutting more concrete than expected for underground plumbing ?    the fascia and siding  • As far as my “employees”, I don’t have any.  I work with only subcontractors.  I work with the same subcontractors primarily, but they don’t just work for me.  Due to the uniqueness of my projects, I generally pay my subs by the hour and we negotiate final pay as needed per each project.  Having only 1099 subcontractors is also a benefit if work slows down, they are free to work where they wish.  For the guys I use all the time, I pay them weekly.  I also use subcontractors that I pay lump sum or half down-half at completion.  It just depends on the job.  It is also correct that I did “fire” a guy that the owner complained about.  I have high standards for my “guys” that are on my jobs and represent my company on a daily basis.  Her opinion as a client is important and she was not wrong about that individuals lack of worthiness.  I also gave her a refund of $500.00 on the invoice relating to his “cost”, as wellas a refund for $400.00 related to one of the guys installing the wrong material on the soffit. • About the plumbing:  She deemed her plumber incompetent and left it to me to find a plumber to start right away.  Luckily my plumber was a rock star and was able to fit us right in.  I sent him a deposit totaling half the total cost initially.  After I was let go from the project I received a phone call from the plumbers’ office staff asking about the project and if I was still on it. She expressed to me that someone called and inquired about my payment status for her job. I hadn’t paid the balance yet because I wasn’t sure if they would continue on the project and the work was weeks away from happening and usually you don’t pay the full amount until the work is complete.  After hearing of this call I asked the plumber if he wanted to stay to finish the project and have her as his contact.  He was reluctant but did agree to finish the job.  I then sent them the rest of the invoice amount.  That check was mailed on 5/7/2015.  The claim that I don’t pay my subcontractors is a total fabrication.• She did have her own window company and they did submit to get approval from the hoa. However, she added a window after the hoa approval and after the inspections that did not fit into the hoa regs.  I cannot confirm that the window was actually put in, it was ordered but wouldn’t have been done until after the inspections.  Also, the owner expressed to me that she changed the style of the windows after the hoa approval and she didn’t want them to find out.• The roof:  I worked my [redacted] off to find a roofer that was willing to do her roof after she fired her roofer.  The original roofer I found was a friend but couldn’t get the permit needed.  I was put into contact with another guy that said he could do it.  I did hire him, but after the owner let me go from the project I contacted him and he signed a release waiver and I paid him in full.  He was aware that she was his point of contact and I notified her as well.  He checked in with me often with the status of her project and the large number of contractors that were hired and let go as I was.  I am not aware of the amount of work that was needed to “repair” the roof.• Damage to the kitchen:  when I was let go from the job there was a very small spot of damage from rain during the roof project.  I am not responsible for what happened after I was let go.• Timeframe: the place was going to be demoed down to the studs for the project. I never claimed that we would be done and they could move in in 3 weeks.  That is not possible without Hollywood magic.• Trash:  the roof trash was the responsibility of the roof contractor. This whole claim is ridiculous.  I tried very hard to keep her project flowing and successful.  There were a lot of changes which made it a challenge.  Every time she fired a contractor, I was on the hook to make my guys jump to her rescue, which we did for the plumbing and the roof.  I don’t have any information about the roof and why it didn’t pass inspection, I am not a roofer.  I did hire the roofer but when I was let go he signed a release waiver and took over the project as point of contact for her.  She did pay for the spray foam to be done and then a couple days later, let me go from the project.  I told her I would use that money to pay her outstanding bills and send her the balance.  Which I did.  Her claims are unfounded half truths that don’t make sense, or fit my way of doing business.  Check my reviews on [redacted].  My reputation speaks for itself.

Revdex.com:
I would like my complaint ID [redacted], to be handled through an Arbitration hearing with Revdex.com.
Regards,

June 17, 2016
Good Morning Revdex.com,
I have to reject the businesses response due to most of it
being a poor fabrication of any of the facts. I have to say I am not surprised
at the businesses response as he has not been very honest at all with me during
this project.
I did have all the permits on my residence, they can easily
be found at the building department or right on the city website to show the
truthfulness very quickly in this matter. The business owner was the one that
drew the plans and drove me to the building department to submit the plans on
3/25/15, since I was unfamiliar where the building department was located. I
recall that he came to pick me up in a white small SUV. I was unaware that the
building department needed cash or check so he even brought me across the
street to the gas station to use the ATM then back to the building department. The
SUV he had that day he was test driving he told me that his wife’s father owned
a small car dealership in Loveland and he wanted something that was better on
gas mileage. I have plenty of communications between the owner and myself talking
about the plans, permits and the fact that he was coming to pick me up at 4:00.
There was only one unexpected cost, the roof and wood
materials that needed to be replaced and/or repaired due to the roof
replacement. Each check written to the business was clearly marked for its
purpose. Not only do I still have the original invoice I have communications
with the business owner and other employees regarding details of this work. The
roof never passed inspection by the roofer he hired (his subcontractor). I had
to hire another roofer to fix a brand new roof since the TPO product was not
laid correctly, and after his subcontractor attempted to fix it, the roof still
could not pass code. His employees, during changing the fascia and repairing of
the wood work prior to the roof being removed by the roofer, removed a section
of roof. They placed only a tarp over it when there were heavy rains in the
spring causing a roof leak in the kitchen, a part of the home that was not
being renovated. The owner of the business was made aware, came over and placed
tar on the exterior part of the roof to keep additional water from getting in.
Part of my kitchen was destroyed; I have communications with the owner regarding
this. He never fixed any damage that was caused to my kitchen.
As for the business paying the subcontractors weekly, that
is false. I paid the business in full for the plumbing at the beginning of
April and waited several weeks for it to start. I received many excuses why it
had not begun; however, the truth was, the business owner never paid the
subcontractor until the beginning of May. Over and over the owner was telling
me that they, the plumber, will be here and kept pushing back the date, which
was delaying the project and possibility of me moving back into the home. Then,
it took the owner a couple weeks to pay them the balance after they completed
the job. I have all the invoices from the subcontractor showing dates of
payments along with my canceled check written to the business.
I wrote the business out a check for a service, spray foam
insulation to be installed once the roof was completed. Since it was such a
nightmare with their prior subcontractors not showing (little did I know at
this point the roof was not going to pass inspection or that the plumbers did
not show because they never got paid); I told the owner that that I did not
want to go with any more of his subcontractors and I asked for the check back
that day. Instead it took him an extended period of time to send me a check for
just over $2,000.00. I have paper documentation to show this. I never thought
that he would just abandon the job. I paid for things that weren’t completed
(framing and whatnot) but then in his sad refund he had tacked on a bunch of
charges, things I paid for or things he made up. I had several of my own
subcontractors already, the electrician, HVAC, mason, windows, and when we
discovered that the roof was rotting away, we both priced out roofers and tried
to see who would fit in the current schedule.
To say that he only works with subcontractors is also not a
true statement. His employees did much of the work on my home. He even had to
terminate an employee during the project. I, my partner and my partner’s
parents did a good part of the demolition due to one of his guys not showing up
or showing up and talking on his phone all day. His employees did demo,
concrete sawing, replaced fascia and wood work and part of the framing. They
were also supposed to be in charge of the finish work. My entire floor
throughout the house is tile, along with much of the bathrooms. His head
employee was supposed to do all the tiling, myself and this employee had
several conversations on layout patterns. There were not only subcontractors to
finish the job.
The construction defects accounted for in the letter
submitted were only the safety hazards; unfortunately the damage this business caused
cosmetically that had to be fixed was done at my own expense. I had to pay more
than triple the amount to fix all the damage that was caused by this business.
Excerpt from the letter in reference:
“I
think this can be settled outside of court but my attorney has informed me that
I do have multiple construction defect claims that can easily be brought
against you. First, you owe me a refund of $5,500.00 for what was over paid.
Your refund check in the amount of $2,197.07 was never cashed due to the
underpayment and your memo of “job complete refund.” This check can be sent
back to you if you please, although the deadline to cash it has well been
superseded. Second, as you may or may not know, the roof failed inspection and
I had to pay an additional $4,785.00 to get it repaired in order to pass code.
Third, you never picked up the remaining roofing trash, which left me a
dumpster fee of $350.00. Forth, I had to hire a contractor to repair the work
that was incorrectly done or just not completed at all; although I had paid you
already for its completion (part of the construction defect issues) totaling
$3,720.04.”
Both now and in the letter sent to the business back in
October 2015, I am only requesting $14,435.04, the amount that is fair. This
still does not cover any damage that was done to my kitchen, cosmetic issues,
lawyer fees, the extended period of being displaced (we were told at the
beginning that the project would take 3 weeks, we were homeless due to his
actions for 4 months).
The business owner stated that he wishes me the best and
looks forward to giving me a fair and deserved refund; that amount is
$14,435.04. It is ridiculous that this company took our money over a year ago,
ruined our home and it took the Revdex.com getting involved for him to respond. Buyers
beware!
Sincerely,
Homeowner ID#[redacted]

June 16, 2016[redacted]Revdex.com8020 S County Rd 5, Ste 100Fort Collins, CO 80528Dear [redacted],  This letter is in regards to the complaint submitted on April 19, 2016. ID: [redacted]I gave the Homeowner an estimate for the project with the understanding that extra work may be needed...

and it would be unknown until the demo was complete. I advised the Homeowner that a permit was necessary for this project. I also informed her that I could not obtain the permit for her and she would need to do that independantly. During my time on the project, no permit was acquired. As the project proceeded, there were changes in the scope of work and unexpected issues with the project. It was agreed that the work would continue as necessary; when the estimated costs were surpassed, there was additional work that was needed in order to complete the project properly and it was agreed upon that the work would be completed on a time and material basis. I, as well as my subcontractors, complete all work to the current code standards whether or not there is a permit issued. I pay my subcontractors weekly as well as pay the plumber for the rough-in work prior to them starting their portion of the work. On May 4, 2015, the Homeowner told me that she did not want my subcontractors to return to the site. I paid all of my subcontractors for the work that they had completed on this jobsite and I had also paid the plumber for the finish plumbing that hadn’t been completed yet. I explained to the Homeowner that I only use subcontractors; when she said she wouldn’t be using any of my subcontractors, which meant everyone, so in effect, she was kicking the company off of the jobsite. I turned the roof project over to the roofer entirely and the roofer signed a release agreeing to work directly with the Homeowner in order to complete the job. The roofer did obtain a permit for the roof before the construction on the roof began.I went out of my way to communicate with the Homeowner. The job as a whole was difficult due to surprises from damage or prior construction, but I never gave up on her or the project. I ensured that all workers were doing a good job, this included the subcontractors that I did not hire and did not get paid to oversee. I mailed the Homeowner a check for the refund she was owed and it was not deposited. Please see the attached letter from the Homeowner. I will gladly refund the Homeowner the amount that is deserved; there was not work that was billed and left incomplete. There were not any construction defects when I was told that my subcontractors were not to return to the jobsite. I am not responsible for the quality of the multiple contractors that were hired and released after my dismissal.I wish the Homeowner the best and look forward to giving her the refund that is fair and deserved.Sincerely,Ray J[redacted]