Old School

June 16, [redacted] ***Revdex.comS County Rd 5, Ste 100Fort Collins, CO 80528Dear ***, This letter is in regards to the complaint submitted on April 19, ID: [redacted] I gave the Homeowner an estimate for the project with the understanding that extra work may be needed and it would be unknown until the demo was completeI advised the Homeowner that a permit was necessary for this projectI also informed her that I could not obtain the permit for her and she would need to do that independantlyDuring my time on the project, no permit was acquiredAs the project proceeded, there were changes in the scope of work and unexpected issues with the projectIt was agreed that the work would continue as necessary; when the estimated costs were surpassed, there was additional work that was needed in order to complete the project properly and it was agreed upon that the work would be completed on a time and material basisI, as well as my subcontractors, complete all work to the current code standards whether or not there is a permit issuedI pay my subcontractors weekly as well as pay the plumber for the rouwork prior to them starting their portion of the workOn May 4, 2015, the Homeowner told me that she did not want my subcontractors to return to the siteI paid all of my subcontractors for the work that they had completed on this jobsite and I had also paid the plumber for the finish plumbing that hadn’t been completed yetI explained to the Homeowner that I only use subcontractors; when she said she wouldn’t be using any of my subcontractors, which meant everyone, so in effect, she was kicking the company off of the jobsiteI turned the roof project over to the roofer entirely and the roofer signed a release agreeing to work directly with the Homeowner in order to complete the jobThe roofer did obtain a permit for the roof before the construction on the roof began.I went out of my way to communicate with the HomeownerThe job as a whole was difficult due to surprises from damage or prior construction, but I never gave up on her or the projectI ensured that all workers were doing a good job, this included the subcontractors that I did not hire and did not get paid to overseeI mailed the Homeowner a check for the refund she was owed and it was not depositedPlease see the attached letter from the HomeownerI will gladly refund the Homeowner the amount that is deserved; there was not work that was billed and left incompleteThere were not any construction defects when I was told that my subcontractors were not to return to the jobsiteI am not responsible for the quality of the multiple contractors that were hired and released after my dismissal.I wish the Homeowner the best and look forward to giving her the refund that is fair and deserved.Sincerely,Ray J [redacted]

[redacted] Revdex.com S County Rd 5, Ste Fort Collins, CO Dear [redacted] , This letter is in regards to the response submitted on June 16, ID: [redacted] Thank you for the oporitunity to respond I would like to address the issues that I see in the owner’s response.• My level of honesty: I do recall going to the building department on 3/25/ The permit was submitted that day It however was not issued that day The work that I was doing was either a part of the “homeowner affidavit” portion of the work which included structural framing (that was not inspected: beam in hall), or work to facilitate the other trades i.e., cutting concrete for plumbing/laundry and miscinterior work The rafters we changed were a part of the rough framing that was inspected if I remember correctly I have been completely honest with all parties involved in this process from the first meeting I counseled the owner on many occasions relating to the efficiency of the project, the other contractors and the products or materials they were using (which I was not compensated for but did save the owner time and money) I always have my customers’ best interest in mind• The permit: I did contact the city to clear up my misunderstanding I did also check the citizen portal on the websiteo The permit was applied for 3/o The permit was issued 4/o The underground plumbing was inspected 4/and PASSED o The rough framing was inspected 4/and PASSED, with the owner agreeing to replace rafters as neededo The rough framing, rafters, were inspected 5/and PASSED o She let me go on 5/5• Those inspections complete the needed inspections for the work that I did So to respond to the claim that she “had to hire a contractor to repair the work that was incorrectly done” or had to pay to fix the “horrible construction defects in order to get our home livable and pass standard building code”, it looks like all of my work passed, first try.• As far as the work not completed at all: o Once the demo was done and we could see the extent of the damage i.e, studs cut in two, damaged framing, damaged rafters, whole walls that needed reframed, and the beam she wanted widened, the owner and I agreed verbally that we would use the money as estimated for framing until it was extinguished then I would bill her on a time and material basis I agreed to communicate with her along the way to forcast expenses but we agreed that I would have to do what was needed to make the house safe and up to code (which we passed)o We did multiple jobs that were unexpected and we agreed either on hourly or an impromptu bid All done on the honor systemo To include: ? the rafters ? the extra wall framing: hall wall, bath wet wall, bedroom cut studs ? larger beam ? adding drywall backer ? install dryer vent ? cutting more concrete than expected for underground plumbing ? the fascia and siding • As far as my “employees”, I don’t have any I work with only subcontractors I work with the same subcontractors primarily, but they don’t just work for me Due to the uniqueness of my projects, I generally pay my subs by the hour and we negotiate final pay as needed per each project Having only subcontractors is also a benefit if work slows down, they are free to work where they wish For the guys I use all the time, I pay them weekly I also use subcontractors that I pay lump sum or half down-half at completion It just depends on the job It is also correct that I did “fire” a guy that the owner complained about I have high standards for my “guys” that are on my jobs and represent my company on a daily basis Her opinion as a client is important and she was not wrong about that individuals lack of worthiness I also gave her a refund of $on the invoice relating to his “cost”, as wellas a refund for $related to one of the guys installing the wrong material on the soffit• About the plumbing: She deemed her plumber incompetent and left it to me to find a plumber to start right away Luckily my plumber was a rock star and was able to fit us right in I sent him a deposit totaling half the total cost initially After I was let go from the project I received a phone call from the plumbers’ office staff asking about the project and if I was still on itShe expressed to me that someone called and inquired about my payment status for her jobI hadn’t paid the balance yet because I wasn’t sure if they would continue on the project and the work was weeks away from happening and usually you don’t pay the full amount until the work is complete After hearing of this call I asked the plumber if he wanted to stay to finish the project and have her as his contact He was reluctant but did agree to finish the job I then sent them the rest of the invoice amount That check was mailed on 5/7/ The claim that I don’t pay my subcontractors is a total fabrication.• She did have her own window company and they did submit to get approval from the hoaHowever, she added a window after the hoa approval and after the inspections that did not fit into the hoa regs I cannot confirm that the window was actually put in, it was ordered but wouldn’t have been done until after the inspections Also, the owner expressed to me that she changed the style of the windows after the hoa approval and she didn’t want them to find out.• The roof: I worked my [redacted] off to find a roofer that was willing to do her roof after she fired her roofer The original roofer I found was a friend but couldn’t get the permit needed I was put into contact with another guy that said he could do it I did hire him, but after the owner let me go from the project I contacted him and he signed a release waiver and I paid him in full He was aware that she was his point of contact and I notified her as well He checked in with me often with the status of her project and the large number of contractors that were hired and let go as I was I am not aware of the amount of work that was needed to “repair” the roof.• Damage to the kitchen: when I was let go from the job there was a very small spot of damage from rain during the roof project I am not responsible for what happened after I was let go.• Timeframe: the place was going to be demoed down to the studs for the projectI never claimed that we would be done and they could move in in weeks That is not possible without Hollywood magic.• Trash: the roof trash was the responsibility of the roof contractorThis whole claim is ridiculous I tried very hard to keep her project flowing and successful There were a lot of changes which made it a challenge Every time she fired a contractor, I was on the hook to make my guys jump to her rescue, which we did for the plumbing and the roof I don’t have any information about the roof and why it didn’t pass inspection, I am not a roofer I did hire the roofer but when I was let go he signed a release waiver and took over the project as point of contact for her She did pay for the spray foam to be done and then a couple days later, let me go from the project I told her I would use that money to pay her outstanding bills and send her the balance Which I did Her claims are unfounded half truths that don’t make sense, or fit my way of doing business Check my reviews on [redacted] My reputation speaks for itself