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Old Settlers Dental, P.A.

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Old Settlers Dental, P.A. Reviews (1)

To Whom it May Concern: This letter is in response to the complaint and accusations by patient [redacted].  Unfortunately, the claims made by Ms. [redacted] are false and we have substantial documentation to back this up. Furthermore, we have witnesses that can attest to the false claims made by...

Ms. [redacted]. Despite being called an “ae” by Ms. [redacted], I am willing to refund the charge for her limited exam provided to the patient on October 11, 2016. Note she was never charged for smoothing her tooth in addition to this exam. She also was not charged for her appointment on October 20, 2016.  It is unfortunate this patient feels she has to take her dental and financial frustrations out on the good and honest people in our office instead of being truthful and accountable herself. It is very important to note that I have not done any damage to this patient’s teeth nor have I made any mistakes or inadvertently hit another tooth in this patient’s mouth. I strongly reject this false and dishonest allegation. Plain and simple we do not make mistakes like working on the wrong teeth or chipping teeth.  Doing so would be a negligent act and completely reprehensible. It is concerning to think why this patient would make such a hurtful and incorrect comment like this. Although all of the other accusations made by this patient can be refuted, it is in the best interest to resolve this issue by refunding the patient’s money. A check has been sent to the patient.   Regards, [redacted]

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