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Old World Roofing

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Old World Roofing Reviews (7)

Botched Roofing Job
I hired OWR over a year ago to replace my roof. They replaced the roof while totally ignoring the manufacturer’s installation instructions and installed the metals panels’ wrong which voided the UL certification of the metal panels for wind and fire. It took me over a month with the help of Under Writer's Laboratory and McElroy Metal (the metal panel manufacturer) to convince OWR they installed them wrong and they agreed to replace the roof and skylights. OWR told me they were ordering the materials but the supply chain was taking time, blah, blah, blah. Now, today, 11 months later they say the roof and skylights are good enough and they have abandoned the contract. I was notified they abandon the contract by a demand letter they sent me to pay them. And with the rain we have received lately I discovered the roof leaks.

I also hired them to install 2 skylights which OWR changed the skylights from the ones listed on my invoice to a different model without my knowledge or consent. I found out after they installed them. OWR also dropped something on them and severely damaged one of them, and now after previously agreeing to replace the skylights, OWR now refuses to replace them as well.

5 months after they agreed to replace the roof (November 2021, contract started June 2021), OWR sent me an "addendum" to sign that basically would have relinquished my rights if I signed it. They could literally take the panels off the roof, put the same panels back on and there would have been nothing I could do about it. Since I refused to sign the addendum they won't fulfill their original contract with me that had no such addendum, or they would not have been hired to begin with.

I'm now waiting to see if their insurance company will pay for the damages this company has done to my house. They did a terrible job and then got hostile when I had to keep pointing out things they did wrong. My insurance adjuster came and looked at the roof in disbelief, he said he'd never seen anything like it.

I can't stress enough, do not hire this company. They will sign an agreement, and then THEY will tell you what you will get, and you will pay for it. And if you don't you will end up where I'm at. With them trying to force you into signing something you don’t want to for them to finish the contract. I didn’t sign the addendum so they abandoned the contract.

Attached are pictures of what OWR was working on when the county did the final inspection, while they were still working. And also the skylight they damaged. And it doesn't look as good in person it does in the picture. Be sure to zoom in close for the details.
Botched Roofing Job
Botched Roofing Job
Botched Roofing Job

Old World Roofing replaced the Propanel metal roofing on my buildings after the hail storm of June I am very pleased with the installtion and quality of materialsThe company also convinced me to add insulation to my attic at this time, because it was the only time it could be done with the metal roofing out of the wayWithout exaggeration, my propane bill was cut in half the next winterThank you Old World Roofing!

Two complaints: Very slow response after roofing contract was signed and extremely poor customer service from the company rep He was unresponsive to phone calls/questionsCalled management to complain twice After re-roofing job was finally completed months later, I inquired about the expense of excessive number of vents used Company told me it was required by codeI inquired with building dept and my insurance company who told me not all installed vents are required for a house under 800sf I was still charged for the vents Called owner to complain He said he'd be willing to discount job only if inspection failed

Negative - I was promised to have my hail damage repaired (roof, gutters and downspouts, and all other repairs They said (Aaron and his brother)that the repairs would be finished before Thanksgiving This is December and not one things has been repaired AAron asked to give permission to speak to the Insurance company and We gave it I called to check on the repairs they said they would do and AAron and his family were in Disney world in Florida No word that they were not in the state or the repair status before he left He promised he would call me when he returned and I have not received a call back yet I called again twice this week and still nothing on my home repairs I called today and I called the company and he and his family now LIVE in Texas and his brother took off to Washington state with no word from anyone that they were leaving DO NOT USE THIS COMPANY Now I have to start all over to find a new HONEST company to do my repairs I will call the radio next

Old World Roofing replaced the Propanel metal roofing on my 4 buildings after the hail storm of June 2014. I am very pleased with the installtion and quality of materials. The company also convinced me to add insulation to my attic at this time, because it was the only time it could be done with the metal roofing out of the way. Without exaggeration, my propane bill was cut in half the next winter. Thank you Old World Roofing!

Negative - I was promised to have my hail damage repaired (roof, gutters and downspouts, and all other repairs. They said (Aaron and his brother)that the repairs would be finished before Thanksgiving. This is December 15 and not one things has been repaired. AAron asked to give permission to speak to the Insurance company and We gave it. I called to check on the repairs they said they would do and AAron and his family were in Disney world in Florida. No word that they were not in the state or the repair status before he left. He promised he would call me when he returned and I have not received a call back yet. I called again twice this week and still nothing on my home repairs. I called today and I called the company and he and his family now LIVE in Texas and his brother took off to Washington state with no word from anyone that they were leaving. DO NOT USE THIS COMPANY. Now I have to start all over to find a new HONEST company to do my repairs. I will call the radio next

Two complaints:
1. Very slow response after roofing contract was signed and extremely poor customer service from the company rep. He was unresponsive to phone calls/questions. Called management to complain twice.

2. After re-roofing job was finally completed 5 months later, I inquired about the expense of excessive number of vents used. Company told me it was required by code. I inquired with building dept and my insurance company who told me not all installed vents are required for a house under 800sf. I was still charged for the vents. Called owner to complain. He said he'd be willing to discount job only if inspection failed.

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Address: 4750 Chromium Dr, Colorado Springs, Colorado, United States, 80918-5002

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