Ms [redacted] Ms [redacted] stayed with us on 4-15- She had rooms under her name One of the rooms was smoked in We found cigarette ash and the entire room smelled of smoke The room was out of market for week whilst we washed the carpet, drapes, all bedding and the walls were wiped down Ms [redacted] signed the registration form (Attached) when she checked in, which clearly states the $cleaning fee and penalty There will be no refund madeThank you Amrish P***Ramada Triangle/Quantico [redacted] ** Triangle VA
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Regards, [redacted] ***
Ms [redacted] Ms [redacted] stayed with us on 4-15- She had rooms under her name One of the rooms was smoked in We found cigarette ash and the entire room smelled of smoke The room was out of market for week whilst we washed the carpet, drapes, all bedding and the walls were wiped down Ms [redacted] signed the registration form (Attached) when she checked in, which clearly states the $cleaning fee and penalty There will be no refund madeThank you Amrish P***Ramada Triangle/Quantico [redacted] ** Triangle VA
As per my conversation with [redacted] on 8-12- As a courtesy we are willing to reduce the cleaning fee from $to $
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Regards, [redacted] ***