This letter shall serve as Oliveira Pool Plastering, Inc.’s (“OPPI”) response to the above referenced complaintOn December 7, OPPI and Fashion Heights Home Owner's Association (“Fashion Heights”) entered into a contract to re-plaster Fashion Heights’ swimming pool and spaAttached hereto is a copy of that contracttUnfortunately, Fashion Heights has three complaints about our workHowever, none has anything to do with our workFashion Heights complains that (1) the pool light does not work; (2) that a booster pump for the spajets does not work; and (3) that the heater does not workIt appears that the pool light and the booster pump problems were caused by faulty electrical wiring caused by recent electrical work that was performed by an unlicensed electrician who failed to pull the necessary city permits, The swimming pool heater works but has a large hole in the vent that is a fire and health hazardI will explain.When OPPI went to drain the pool and spa for replaster, the GFCI outlet in the equipment room did not workTherefore, I went to Fashion Heights contact person “Gus” to get a key for the men's bathroom for electricity, I told Gus the GFCI did not work and therefore, Gus knew that the GFCI did not work before OPPI started any workPer the National Electrical Code, the pool and spa lights must be wired to a GFCISince the GFCI did not work and because the pool lights must be wired to a GFCI (I did not see any other GFCI) it appears that the non-working GFCI is the cause of the problemWhile I was in the equipment room, I noticed a new electric sub panelWhen [redacted] of Fashion Heights called to tell me the pool lights did not work, I explained to him that the GFCI didn’t work and that is probably why the lights do not workI explained that the person who installed the sub panel likely did not wire it properlyAttached hereto are copies of text messages between [redacted] and I wherein I offered to meet him and his electrician at the pool to determine the problem with the lightsI told [redacted] that I would pay the electrician if he determined that OPPI caused the problem [redacted] refusedI suspect that he knows OPPI did not cause the problem and is simply trying to extort us into giving him free servicesI do not know of anything further I could do for Fashion Heights.'The spa circulation pump works fineHowever, the spa booster pump has no power to itWe did not touch the wiring to the booster pump because there is no needThe booster pump is operated by turning a nob on a one-hour (or perhaps a thirty-minute) timerBecause, the unlicensed electrician failed to wire the pool lights into the GFCI, it is also likely that made an error when he re-wired the booster pump, It may also be that the timer has gone badOPPI did not cause the booster pump problem*Please let me know how I can resolve this issueMy offer of meeting with a licensed electrician to determine the problem standsOPPI will pay for fixing the light if it caused the problemsIf OPPI did not cause these problems, it is unreasonable to expect it to pay for them.*Please note that on page of our contract with Fashion Heights, OPPexpressly disclaimed any liability for pool lights that do not work after our workDespite this clear and unambiguous limitation of our liability regarding the pool lights, OPP] still offered to pay for any damage we caused
This letter shall serve as Oliveira Pool Plastering, Inc.’s (“OPPI”) response to the above referenced complaintOn December 7, OPPI and Fashion Heights Home Owner's Association (“Fashion Heights”) entered into a contract to re-plaster Fashion Heights’ swimming pool and spaAttached hereto is a copy of that contracttUnfortunately, Fashion Heights has three complaints about our workHowever, none has anything to do with our workFashion Heights complains that (1) the pool light does not work; (2) that a booster pump for the spajets does not work; and (3) that the heater does not workIt appears that the pool light and the booster pump problems were caused by faulty electrical wiring caused by recent electrical work that was performed by an unlicensed electrician who failed to pull the necessary city permits, The swimming pool heater works but has a large hole in the vent that is a fire and health hazardI will explain.When OPPI went to drain the pool and spa for replaster, the GFCI outlet in the equipment room did not workTherefore, I went to Fashion Heights contact person “Gus” to get a key for the men's bathroom for electricity, I told Gus the GFCI did not work and therefore, Gus knew that the GFCI did not work before OPPI started any workPer the National Electrical Code, the pool and spa lights must be wired to a GFCISince the GFCI did not work and because the pool lights must be wired to a GFCI (I did not see any other GFCI) it appears that the non-working GFCI is the cause of the problemWhile I was in the equipment room, I noticed a new electric sub panelWhen [redacted] of Fashion Heights called to tell me the pool lights did not work, I explained to him that the GFCI didn’t work and that is probably why the lights do not workI explained that the person who installed the sub panel likely did not wire it properlyAttached hereto are copies of text messages between [redacted] and I wherein I offered to meet him and his electrician at the pool to determine the problem with the lightsI told [redacted] that I would pay the electrician if he determined that OPPI caused the problem [redacted] refusedI suspect that he knows OPPI did not cause the problem and is simply trying to extort us into giving him free servicesI do not know of anything further I could do for Fashion Heights.'The spa circulation pump works fineHowever, the spa booster pump has no power to itWe did not touch the wiring to the booster pump because there is no needThe booster pump is operated by turning a nob on a one-hour (or perhaps a thirty-minute) timerBecause, the unlicensed electrician failed to wire the pool lights into the GFCI, it is also likely that made an error when he re-wired the booster pump, It may also be that the timer has gone badOPPI did not cause the booster pump problem*Please let me know how I can resolve this issueMy offer of meeting with a licensed electrician to determine the problem standsOPPI will pay for fixing the light if it caused the problemsIf OPPI did not cause these problems, it is unreasonable to expect it to pay for them.*Please note that on page of our contract with Fashion Heights, OPPexpressly disclaimed any liability for pool lights that do not work after our workDespite this clear and unambiguous limitation of our liability regarding the pool lights, OPP] still offered to pay for any damage we caused