Oliver Auto Group, Inc.

One of the items that the customer originally ordered was on back orderThere was a message displayed on the website on the item page at the time of the purchase, but it is no longer present as stock is now availableNonetheless, orders do not ship until everything is available to shipThis
purchase was shipped on 4/and delivered on 4/UPS tracking number is *** *his complaint should not have been filed as we did not bill the customer until the day we shipped their order, and we clearly specified on the website that one of the items was on back orderIt is right by the "Add to cart" button, so I am not quite sure how this person missed itI hope you agree that this complaint should be expunged from our record

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I do dispute one thing they say.  I did not see the back ordered message and at check out it said it would be shipped within 48 hours.  Then they never contacted me about a different shipping date, not at the time of order nor when it was finally shipped.  But I did receive the order - just weeks after I expected it.I have no wish to hurt the business but I did read on Revdex.com a previous complaint about the same thing, so maybe the business should think about their communication policies with customers.
Sincerely,
[redacted]