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OLIVER H. BAIR CO. (THE)

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OLIVER H. BAIR CO. (THE) Reviews (2)

March 20, 2017To Whom It May Concern:This letter is in response to a complaint received by the Revdex.com, which has an ID of *** *** has made a dishonest, defamatory complaint and we are working with her on a settlement agreementFirst and foremost, she made a complaint against the incorrect
company*** Funeral Home, Enchandled the cremation services for her father*** Funeral Home, Incis a separate and distinct entity from The Oliver HBair Co.Furthermore, the client's father pre-arranged his cremation arrangements and entered into a contract for $1,with *** Funeral Home, IncHe pre-paid only $toward the $1,and passed away within two months of the contractAt the time of death, *** *** took responsibility for her father's cremation services and was well aware of the outstanding balanceShe also purchased several pieces of cremation merchandise and took possession of the merchandiseShe paid $toward the outstanding balance.*** Funeral Home, Inctried for many months to amicably collect on the remaining balance of approximately $*** *** refused to communicatelt is our company policy to turn any unpaid balances (including accrued interest) over to our collection agency after so many months attempts*** ***'s account was turned over to our collection agency in September We have pages of correspondence records between *** *** and our collection agency (*** *** ***)The bills and collection attempts did not just begin in as our client insists.Lastly, to the best of our knowledge, *** ***'s parents were divorced at the time of her father's death, so she would be her father's legal next of kinOur company also did not know of *** ***'s new name of marital status until her new husband (*** ***) defamed our company on ***We do not have any documents in the name of *** ***, nor did ever we claim to.We are working diligently and fairly with *** *** to resolve this situationIf you have any questions or concerns, you may feel free to contact me at: ###-###-####

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:I'm not rejecting the response, the complaint should be closed.  It should be noted that a an agreement has been reached.  I am not going to agree to say that I have made false statements.The funeral home and I have agreed upon a settlement.  I am not at liberty to discuss the terms of this settlement with any outside parties.  I have requested that this complaint be dismissed by the Revdex.com.
Regards,
[redacted] ([redacted])

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Address: 8500 WEST CHESTER PIKE, Upper Darby, Pennsylvania, United States, 19082

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