Olney's Flowers

Revdex.com:
I have reviewed the response made by the business in reference to
complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Yes I was given a credit the first time, but the second time I ordered two arrangements, one was totally wrongThey did offer to replace the arrangement but the person that received it was dealing with the death of his father and I didn't want to burden him with this I asked for a refund and they refused.Regards,
*** ***

Response taken by phone: We apologize for the error It was a miscommunication on our part When the consumer pointed out the error, we credited her card 50% off the order, the same day