Olshan Foundation Repair Company of Kansas City, LP

Tell us why here...The items mentioned by the client are not covered by the work installed by Olshan Foundation SolutionsAt the time of install, we recommended to the client that a new sump pump be installed to replace the existing pumpThe existing pump showed signs of age and a new one would provide better results/ coverageOlshan did not install the existing pump nor did we provide any service to itThe client declined our recommendation at that timeWe have spoken to the client and have agreed to pay up to $for the replacement and installation of a sump pump cover, sealed for radon, which was damaged by Olshan at the timeClient has agreed to this, as wellOlshan Foundation Solutions considers the matter resolved

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I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
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Olshan Foundation Solutions was able to reach a settlement with this client in the amount of $800.56 for damages and received a settlement release from them as well. This settlement was reached on July 12, 2016. Attached are copies of the estimate from the client, a copy of the signed release from...

the client and a copy of the check that was cut and given to the client.

Tell us why here...The items mentioned by the client are not covered by the work installed by Olshan Foundation Solutions. At the time of install, we recommended to the client that a new sump pump be installed to replace the existing pump. The existing pump showed signs of age and a new one would...

provide better results/ coverage. Olshan did not install the existing pump nor did we provide any service to it. The client declined our recommendation at that time. We have spoken to the client and have agreed to pay up to $300.00 for the replacement and installation of a sump pump cover, sealed for radon, which was damaged by Olshan at the time. Client has agreed to this, as well. Olshan Foundation Solutions considers the matter resolved.