Olson Photography

Hello Bertha, As per your request I am responding via email to this customers concern As I stated on the phone, we always offer an opportunity for retakes at every school we photographIt is standard operating procedureAlso, notices as well as announcements are also standard for
every picture day. Retakes are referred to as make up dayThese days are scheduled primarily for people who are unhappy with their portraits, who are new to the school, and for those who were absent on picture dayAs always, make up picture (retakes) are free of charge and the only requirement is to bring back the original package purchased if one was purchased at allIn addition to make up day being an option, we have a studio at our office that customers can take advantage of to have their child's portrait taken/retaken and all they need do is schedule an appointmentFull refunds are available for anyone who prefers it, provided the portrait package is returnedRefunds are limited to the cost of the portrait package purchased and in this case we do not have a thirty dollar package Packages offered: $10 $25 $35 $ Thank You, *** ***, Owner Olson Photography