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Olympia Auto Transportation Inc.

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Reviews Olympia Auto Transportation Inc.

Olympia Auto Transportation Inc. Reviews (8)

Contracted this company to ship a car from California to GeorgiaThey were running late and their dispatched called me times badgering me about dropping off the car on a Sat when we were closedI told them MondayAfter coming in on Monday, found that they had dropped the car off with a local tow truck agency without our permission with no way for us to check for damage on the car upon delivery as we always doCompletely irresponsible and the job wasn't fulfilled based on the contract by the services they were bound to by Central Dispatch

IT'S LONG BUT A FAIR ASSESSMENT:
Hamid who is the owner and driver, seriously needs to work on his people skills; especially intercultural He comes across as very in your face and the first thing out of his mouth is concern with getting his money He also insisted on cash, despite the fact I was told he takes PayPal (which he ultimately did)I try and put myself in others' shoes as best I can and I realize that loading, driving across country for miles a day, sitting down for that long, sleeping in motel rooms, eating out constantly, then unloading the cars in order to get them off...then reloading them...can be a very taxing jobAlso, I can imagine the difficult, unintelligent, uninformed, don't read their contracts fully, DEADBEAT, non paying, demanding customers he must deal with as wellOh yes, we are out there!
NOW, having said this--Hamid threatened me with taking off with my car if I didn't meet him in minutes He refused to deliver on my street without even checking it out first I live smack dab in the city, right off the major lane street he parked on No issues with weight, scraping the road or the bottom of my car nor hanging trees--I know the reasons why they don't want to/sometimes can't go onto residential streets But he would NOT listenWithin minutes of the first minute warning he was threatening to leave again He also called me and told me when he was already there (NO heads up) and it was degrees out He was not right in front of my house on my street where I could just walk out--and I DIDN"T HAVE A CAR to drive to meet him now did I? He kept texting me as he kept refusing to deliver me my car to my house and continued the threat of taking it to storageOnce I got there it took him minutes to unload it! I told him previously that I was coming, payment had been verified and he was parked, but he couldn't have at least started unloading the other cars to get to my car?? After all that had occurred already, I wasn't about to leave and so watched my car get unloadedIn the end I did have a talk with him to suggest he work hard to improve (greatly!) better people skills...to at least try TALKING CALMLY at first, rather than just pouncing on people and complaining about how difficult his job is, on and on I also suggested he stay in touch better with the customer; just calling with an update a couple of times during the trip would be greatWould undoubtedly be most appreciated by all customersIn the end as unpleasant as it started, what's the point of staying pissed off? I wished him safety on the road and said good-bye**P.S.--Hamid, put the protective paper on the driver's side floor board carpeting (like mechanics do) and carry handi-wipes so you can clean OFF YOUR HANDS before entering the car! Having to clean up after you was not fun You can also check the car to make sure the areas you touched are clean with the same wipesI can't imagine he is worse than a lot of transport companies Just like the shady movers who move you across country and then hold all your belongings hostage Hamid did NOT try and get any extra money out of me however--not at all, he did it for the agreed price

This company is terribleThey did not communicate the pick up date as the broker said they shouldI had to call to confirm pickup and they decided to do it a day earlier than scheduledThey never kept me abreast of the travel details, I received no updates of where my vehicle wasWhen I contacted the numbers for the driver he never answeredI finally contacted their dispatch and he said the drive will not answer if he's driving then he told me that my car had already arrived at its destinationSo I requested the next available drop off dateThey said they would not be able to deliver because th delivery truck had some maintenance issues and it would take a couple more days and that they wouldn’t be delivering to my address and that I would have to meet them at a WalmartI requested the very earliest date and I even specified a timeframe I would be availableWhen that day came thy did not contact me so I reached outThey said that they could not come out that day anymore and that it would be th next couple of daysI mentioned that I would have an alternate agent receive the vehicle for me ( as the paperwork required) as I would not be in town but needed my car to be delivered so I can get to work when I got backThey decided to delay the vehicle delivery because I was not there even though I had designated an alternate in writing on their documentsThey stopped answering the phones and would not speak to me until I told them I would notify the policeThey wouldn't even entertain a discounted rate due to the late delivery and the delivery guy was very rude and disrespectfulI had a friend of mine reach out to complain to the owner and he played it off as if the driver was in chargeHe (the owner) discounted the matter and said he only handled the financesThe truth is that he (the owner) and the driver are brothers and he lets the driver do whatever he wantsHorrible experience, do not use this serviceAlso go by FHT Auto transport

1) Lied about where their truck is
2) several days late on delivery
3) refuse to answer phone calls or return voicemails
4) unresponsive to emails
5) rude to customer
6) claim their truck is broken down
7) claim their driver is unable to communicate
8) never call back when they say they will

I signed a contract with this company, who told me they would deliver my car and charge my credit card upon arrival (after being transported across the U.Sfrom NC to CA)Not only did they not follow the contract (and ultimately demand payment in cash, in lieu of credit card), but they held my car hostageThey didn't deliver it to the approved addressed and instead threatened to impound it if I didn't collect it within their self-reported one hour time frame, which they called me about minutes prior to arrivalI was at work at the time and unable to meet them, so they continued to drive it towards another city until I pleaded with them to get off the road and give me my car backI involved the police who were there to help me get my car backI ultimately had to pay cash for the service because they refused to release my car off the transporter until I did, and legally the police couldn't enforce anything at the time otherwiseThis company not only threatened the safety of my

The Olympia Auto Transportation Inc just gave me the worst customer experience everThey are very unresponsive and extremely lack of communication with the customer and employees making threats to the customersBe extra careful with the manager/driver, HammidFirst thing he said to me when he saw me was
"how are you going to pay me?"
"You pay me first and I give you the car."
After I handed him the cash and he found out I didn't tip him, he started to murmuring how disrespectful I had been and threatening telling on me to my "sergeant."
He even said and pretend that he would just took the car back to California with himHe was supposed to deliver the car at am on July 8th 2018, which was a day after the latest delivery date alreadyHe didn't contact me a apologize about being late but dodging my phone call several times and finally told me " So I was really tired and I couldn't get up this morning, what do you want me to do" and I had to wait for him for hours to then got mistreated, threaten by himThey are late to pick up my vehicle in CaliforniaAnd they were late to deliver by the latest delivery dateNot once contacting the customers about being late and rescheduling on their ownFinally got in contact with them, they provided fouls information about their location and the arrival time to cover up their delayI tried to contact them because I know they can't get into a military base, my address, and I try to guide them to the nearest convenient location for both of usThey were supposed to call me to hours prior to pick up not me calling them and being lied toI didn't expect the car to be express delivered but at least be informed on the delay so I can arrange my days betterThe time my family and I wasted on waiting for this company to pick up and deliver my car is measurable lost from our sideNot to mentioned how Hammid talked to his customer and even making threats when he was the one who was late and couldn't be reached in the first place

I hired Olympia Auto transport on 4/30to deliver my vehicle on 5/7/on 5/7/I called the company to see around about what time they will be delivering my vehicleNo answerCalled and second time no answer this time I left a messageWaited hours no call backMade a third attempt to realize the company phone system was going straight to voicemail during company hours By this time is after o'clock no one has called me about my vehicle now I'm worried not understand it was going on with no one to talk to no dispatch or no broker nobody Call the following morning so find out that the driver is supposedly have been an accident , accidents can happen but the company never called medevac I do not talk to them people until Wednesday because they leave it as it went Tuesday to come to find out they wasn't going to have my core no time during that week that that's all that I was supposed to deliver my question so the owner was what day will Mark or be here he told me he didn't

Olympic Auto Transportation is the company that transported my vehicle, a black GT-RThe car was originally supposed to be picked up on the date 12/28/and they guaranteed delivery by 1/6/On 12/29/I had to call because nobody had contacted me with a time of pickupWhen I spoke to the dispatcher at Olympic, they then informed me that the car couldn't be picked up until 1/2/because the truck had broken down and because of the holidayWe then called Smart Talk Transport to cancel the order if the car cannot arrive on the original date 1/6/Smart Talk then contacted the dispatcher at Olympia who guaranteed delivery on the 1/5-1/and told me not to cancelThroughout the entire process there was lack of communication, empty promises that were "guaranteed," and faulty, unreliable trucksWhen the truck first broke down, nobody was notified that there would be a late pior that there would be any delays until I had to take the initiative to callThen once agai

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Address: 6939 Schaefer Ave, Chino, California, United States, 91710

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