I do not recommend Olympia benefits Their staff are rude They make you calculate the fees on their behalf on the claim form, then request that you ask your company for the funding and enclose it in the envelope you send I need to save up my receipts and be out of pocket until I have a claim worth sending in, they do not do any direct billing Can you imagine how frustrating it is to ask for money every single time you get a medical service? Forms cannot be filled out online, must be printed then filled out by hand, then send in an envelope with a stamp Need to photocopy EVERYTHING as original receipts must be sent in Very out dated methodologies As a customer I should not be asked to calculate the fees on behalf of Olympia I suggested they modify their form so it only includes my health care information and not their fees; they went to the owner of my husband's company and asked the company to ask me to stop making suggestions for improvement They breached the confidentiality of our communication rather than speaking directly with me HORRIBLE experience, do not recommend this company at all Have had A++ service from Blue Cross and Great West Life in the past, avoid Olympia if you want to save headaches for your employees
As I explained to me by your agent kathy ***, I can reimburse my money that I have paid to my provider, but that is the way, instead I paid my provider of $and you will ask me to pay again $including fee, *** I paid double amount, last year you took in my account
I do not recommend Olympia benefits Their staff are rude They make you calculate the fees on their behalf on the claim form, then request that you ask your company for the funding and enclose it in the envelope you send I need to save up my receipts and be out of pocket until I have a claim worth sending in, they do not do any direct billing Can you imagine how frustrating it is to ask for money every single time you get a medical service? Forms cannot be filled out online, must be printed then filled out by hand, then send in an envelope with a stamp Need to photocopy EVERYTHING as original receipts must be sent in Very out dated methodologies As a customer I should not be asked to calculate the fees on behalf of Olympia I suggested they modify their form so it only includes my health care information and not their fees; they went to the owner of my husband's company and asked the company to ask me to stop making suggestions for improvement They breached the confidentiality of our communication rather than speaking directly with me HORRIBLE experience, do not recommend this company at all Have had A++ service from Blue Cross and Great West Life in the past, avoid Olympia if you want to save headaches for your employees
As I explained to me by your agent kathy ***, I can reimburse my money that I have paid to my provider, but that is the way, instead I paid my provider of $and you will ask me to pay again $including fee, *** I paid double amount, last year you took in my account