Olympic Garage

Our policy for damage claims are posted in the garageAll damage must be reported before leaving the garageOnce the car leaves the premise it is beyond our care and controlOur policy is universal with valet operations in parking, businesses,hotel,restaurants,car washes and car dealerships.With regards to the rudeness, the only employee that she talked to was the assistant manager who has been with us years and we have never had a complaint on

The matter is being resolved. We told the customer to get two estimates for the damage and we would pay it. Rick [redacted] who handles damage claims was out of the office after dental surgery or the matter would have been taken care of immediately. We hope this satisfies the customer. Again, we are... sorry for the delay but Rick is the only one with the authority.

***,The policy of the Olympic Garage has always been that a customer must report damages before leaving the premise, not five days laterThis is clearly stated on all signsThere are also signs which state that we are not responsible for bumper scratchesScratches can happen anywhere90% of all
our customers park everydayOccasionally we damage a carWhen we do we fix itI am sorry the experience didn't work outWe have been in business years but responsibility has to end at the drivewayThis is our only location and we appreciate our customersI hope this clears up the matter Betsey

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Our policy for damage claims are posted in the garage. All damage must be reported before leaving the garage. Once the car leaves the premise it is beyond our care and control. Our policy is universal with valet operations in parking, businesses,hotel,restaurants,car washes and car dealerships.With...

regards to the rudeness, the only employee that she talked to was the assistant manager who has been with us 14 years and we have never had a complaint on.

The matter is being resolved. We told the customer to get two estimates for the damage and we would pay it. Rick [redacted] who handles damage claims was out of the office after dental surgery or the matter would have been taken care of immediately. We hope this satisfies the customer. Again, we are...

sorry for the delay but Rick is the only one with the authority.