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Olympus Gym

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Olympus Gym Reviews (2)

To Whom it May Concern,This is in response to the Revdex.com complaint ID # *** from *** ***Mr*** signed up for a month to month membership on 10/2/At that time he was told our rules, policies and terms to the membership agreementHe was also given a copy of the
membership agreementWe stated and the membership form clearly states that the member must cancel the membership via certified mail or by coming to the facility in person to filt out a cancellation formWe only accept these two ways of canceling because that way there is written documentation for both parties involvedNowhere in the contract does it say if you don't use the membership we automatically close the accountThere is no way for us to go thru our 5,000+ membership tist monthly and just cancel someone because they didn't use itWe have several members that don't use their memberships for months at a time for several different reasons but they do not expect their membership to be canceled because of it,Mr*** clearly states that he did not cancel the membership and that he just simply stopped coming and expected us to close the accountLike have stated already there is nothing in the signed membership agreement that says we automatically cancel the membership do to non-usageHe closed his checking account in December of and his payments stopped workingAt that point we sent letters home as well as called him to inform him of the balance owedThis continued until March of and several times over the phone he informed us that he would not pay the balance because he did not use the gymWe informed him of the policies again and told him that his membership would be turned over to a collections agency but he still refused to payAfter four consecutive months of his monthly dues not going thru We canceled his membership and turned it over to a collections agency so his bill would not get any higher with us.in closing, have attached a copy of his signed membership agreement that states the cancellation policy and you can clearly see that there is nothing on the form in any way that states if the member does not use the facility we cancel the membershipOur facility is oper hours and the member has every opportunity to use the facility if they chooseIf they choose not to utilize the facility they simply need to cancel the month to month membershipI have also attached a copy of his photo IDIf you have any further questions please contact me at *** ***ThanksMike S*Olympus Gym General Manager

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:It's a very unfair business practice that can lead to a person losing their ability to do things that require good credit. I won't be paying them a cent, because I don't have a cent. 
Regards,
[redacted]

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Address: 3541B Laurel Ft Meade Rd, Laurel, Maryland, United States, 20724

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