Olympus Hillwood

*** didn't explain the additional feesWhen confronted she stated that she would give us 300$ back minus the application fee vs now she doesn't kn
Ms***-***,
I will follow up with you on Monday morning to update you on the status of your fees that were submitted I know for certain that the application fees are non-refundable
Hello,
So I received your work up and this is not at all what we discussed! You never told me the additional deposit was non refundableJust like you didn't tell me that the other fees were per person until I submitted the paymentI like upfront and honestyou basically lied because exactly what *** said is what we paid up front today I felt like you really have taken advantage of usI feel like you totally disregarded everything I said about the modate because I told you up front I had a move in date of the end of may and you still put April like you didn't care that I had rent and other obligations to meet at

I have contacted my office and submitted a maintence request due to cold air coming through my windows, standing water on my window panels from outside that causes mold, and also now that it is cold I have ice in the inside of my apartment on my window where the water has come throughOnce I contacted the office again and spoke with Erica, she stated that there was not a solution to my problem, because this is normalI have never had this problem at any of my previous residence, so no this is not normalShe told me to keep my blinds up and leave my fans on in my apartment to solve the issueHowever, I should not have to do such to have a properly insulated apartmentI should not have to put towels on my window panels to soak up standing water from melted ice and standing water that is coming from outsideShe stated again, "Well there is not a solution to your problem besides replacing the windows." Which they will not replace my windows knowing that this is a issue, causing mold